Error With Serial Number??

[Zoetermeer]

After I install the 1.02 patch, I get the following error message when I attempt to launch the game:

Fatal Error Code #801: There is an error with your game's serial number as currently configured. Please contact www.matrixgames.com/helpdesk for support.

Anyone know what's going on here? Speaking of serial numbers, it is a little annoying that we have to re-enter our serial numbers each time we install a patch.

[Zoetermeer]

Never mind - apparently this is resolved by running in Administrator mode (not a helpful error message, however). Feel free to close.

[pompack]

ORIGINAL: Zoetermeer

After I install the 1.02 patch, I get the following error message when I attempt to launch the game:

Fatal Error Code #801: There is an error with your game's serial number as currently configured. Please contact www.matrixgames.com/helpdesk for support.

Anyone know what's going on here? Speaking of serial numbers, it is a little annoying that we have to re-enter our serial numbers each time we install a patch.

True but it is a lot better than having to hunt up media that I have not seen in months (or chose not to buy for downloads) each time I install a patch. Or even worse, having to log onto a DRM site to verify that I am really me and have purchased the right to play the game.

I consider all DRM evil, but I do concede that it is a necessary evil in this day and time. Across all of the hundreds of games I have purchased at one time or another this is as good as it gets.

And sorry but I have no idea what your problem could be. Wish I could help.