Panzer Corps (Unit Orders) reacts very slow

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Celtic2405
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Joined: Tue Jul 12, 2011 1:48 pm

Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

I have one real big Problem with Panzer Corps. Every order for a Unit and every move from this Unit takes real long time. The execution of an order sometimes needs 20 or more seconds. [>:]

In this way the Game is unplayable. What can I do about it ? My Operating System ist Windows 7 64bit, My PC is an Acer Aspire 8920G with 4 GB RAM Corel 2 Duo processor T5750 with 2,0 Ghz, and an ATI Mobility Radeon HD 3650 Grafic Card.

Can anybody help me ?! [&:]

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Erik Rutins
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by Erik Rutins »

Hi Celtic2405,

Can you go into more detail on when exactly this delay happens?

Could you also post a DxDiag for us please?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Erik Rutins
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by Erik Rutins »

Can you also please post the game's log file?

It is located in %My Documents%\My Games\Panzer Corps\Log\log.txt

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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PipFromSlitherine
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by PipFromSlitherine »

Are you running on a laptop? If so, then if you have any automatic CPU software running (something which speeds up and slows down your machine automatically to save power) then you could try setting it to it's max or turbo mode before starting the game. Sometimes these automatic utilities don't update themselves when running games and can cause the game to think it's running at a different speed than it actually is.

Just a thought.

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Celtic2405
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Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

Hi Erik,

do you mean this ?


System Information
------------------
Time of this report: 7/12/2011, 20:53:51
Machine name: WALL-E-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: German (Regional Setting: German)
System Manufacturer: Acer
System Model: Aspire 8920
BIOS: Ver 1.00PARTTBL6
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 2078MB used, 6108MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
ORIGINAL: Erik Rutins

Hi Celtic2405,

Can you go into more detail on when exactly this delay happens?

Could you also post a DxDiag for us please?

Regards,

- Erik
Celtic2405
Posts: 18
Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

Hi Erik,

here is the log txt. when game is startet:

Version 1.00 (Jul 4 2011)
WINDOWS VERSION: 6.1.7600. Platform ID: 2. CSDVersion:


ORIGINAL: Erik Rutins

Can you also please post the game's log file?

It is located in %My Documents%\My Games\Panzer Corps\Log\log.txt

Regards,

- Erik
Celtic2405
Posts: 18
Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

Hi Erik ,

me again [;)]

Here the log file while playing ( or try playing):


Version 1.00 (Jul 4 2011)
WINDOWS VERSION: 6.1.7600. Platform ID: 2. CSDVersion:
mciSendString(close Voice/tutorial1A) failed.
Error: 'Gerät ist nicht geöffnet oder wird vom MCI nicht erkannt.' (code: 263)


ORIGINAL: Erik Rutins

Can you also please post the game's log file?

It is located in %My Documents%\My Games\Panzer Corps\Log\log.txt

Regards,

- Erik
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Rudankort
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by Rudankort »

Looks like there is some problem with sound effects. Could you please try to go to the game's install folder and rename Audio folder to _Audio? This will effectively disable all sounds, and I wonder if this will help with the problem you are experiencing?
Celtic2405
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Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

Hello Rudankort,

ok - i did like you told me and renamed the Audio folder. Now the Units run as fast like they should [:D] - but I have no sound..... what is the next step ? [:(]


ORIGINAL: Rudankort

Looks like there is some problem with sound effects. Could you please try to go to the game's install folder and rename Audio folder to _Audio? This will effectively disable all sounds, and I wonder if this will help with the problem you are experiencing?
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Rudankort
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by Rudankort »

Hi Celtic2405!

I'm investigating what I could do to help you, stay tuned. In the mean time, it might be well worth it to experiment with codecs on your PC. The game uses MCI mpegvideo device for its sound output. Clearly it does not work for you, but it works for 99% of folks out there. So, some problem in codec department is likely.
Celtic2405
Posts: 18
Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »


OK - Thx a lot Rudankort,

hope you will find a solution and you can "fix" my sound-problem as soon as possible... [&o]


ORIGINAL: Rudankort

Hi Celtic2405!

I'm investigating what I could do to help you, stay tuned. In the mean time, it might be well worth it to experiment with codecs on your PC. The game uses MCI mpegvideo device for its sound output. Clearly it does not work for you, but it works for 99% of folks out there. So, some problem in codec department is likely.
MCI mpegvideo device
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Lord Zimoa
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by Lord Zimoa »

If you are using K-Lite codecs please try and update to the latest version
Celtic2405
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Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

Hi Lord Zimoa,

Thank you for your advice !

I installed the K-Lite codecs and K-Lite uninstalled other codec Packages. But after restarting Win 7 and starting Panzer Corps ist doesnt solve the Problem. [:-]

With activatet Sound Folder (Audio) the Game ist slow like good old Grandma.... [>:] Like that 1939 the Wehrmacht would have stopped from Poland within 1 hour !

So - any other Ideas ? [&:]

Thx Guys !


ORIGINAL: Lord Zimoa

If you are using K-Lite codecs please try and update to the latest version
Celtic2405
Posts: 18
Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

Still have my (Sound-) Problem. Anybody new Ideas for a Solution ??? [&:]

Playing without sound is nothing (no atmosphere) and with activated Audio Folder the Game is super slow (unplayable).... [:@]

Thank you
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VPaulus
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by VPaulus »

I would convert all the wav to mp3 and see what happened.
I know it's 200 files but you can do it very quickly with foobar2000. You can add multiple files to the play list, select all in the playlist inside foobar2000 and with right mouse button convert to mp3. He'l do it in batch. In 5 minutes is ready. Removed the original files from and left only the converted.
It's no harm to try.
http://www.foobar2000.org/

Celtic2405
Posts: 18
Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

Hi VPaulus,

it seemed a good Idea and gave me real hope - but it didnt help to convert all wav to mp3. [:-]


Again in the log.txt you can read:

Version 1.00 (Jul 4 2011)
WINDOWS VERSION: 6.1.7600. Platform ID: 2. CSDVersion:
mciSendString(close Voice/tutorial1A) failed.
Error: 'Gerät ist nicht geöffnet oder wird vom MCI nicht erkannt.' (code: 263)



Its a problem with the mciSendString... something can not be opened or can not be detected by MCI ??!?! F... !!!! [:@]


Another Pro here with a good Idea ????? Pls !! [&o]

ORIGINAL: VPaulus

I would convert all the wav to mp3 and see what happened.
I know it's 200 files but you can do it very quickly with foobar2000. You can add multiple files to the play list, select all in the playlist inside foobar2000 and with right mouse button convert to mp3. He'l do it in batch. In 5 minutes is ready. Removed the original files from and left only the converted.
It's no harm to try.
http://www.foobar2000.org/

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VPaulus
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Location: Portugal

RE: Panzer Corps (Unit Orders) reacts very slow

Post by VPaulus »

You could download and install the last drivers of your sound card.
http://www.acer.de/ac/de/DE/content/drivers
Celtic2405
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Joined: Tue Jul 12, 2011 1:48 pm

RE: Panzer Corps (Unit Orders) reacts very slow

Post by Celtic2405 »

Thx VPaulus ,

but I did that as my first Step to solve the problem and I have newer drivers for my realtek card than you can find on the acer site !!!


Anybody else helping me to win the battle against the Problem ?




ORIGINAL: VPaulus

You could download and install the last drivers of your sound card.
http://www.acer.de/ac/de/DE/content/drivers
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Rudankort
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by Rudankort »

Did you try to experiment with various compatibility settings (in particular run the program in Windows XP compatibility mode)? If not, it is well worth a try.
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Rudankort
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RE: Panzer Corps (Unit Orders) reacts very slow

Post by Rudankort »

Also, could you please check with Registry Editor and post here what entries you have in the following keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MCI
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MCI32

?
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