Grey Screen

Post bug reports and ask for game support here.
Post Reply
rebelmswar
Posts: 2
Joined: Sun Jun 14, 2009 1:33 pm

Grey Screen

Post by rebelmswar »

Every time I get half way or so into a battle in this game, my screen goes completely grey. I can hear things still happening yet I can not even Ctl Alt Del out of it, nor does the Windows button work.

I have updated my graphic card driver, installed the patch for the game, installed all updates for windows and shouted a bunch but nothing seems to work.

Is there a soloution to this problem?

Sorry needed to add, no mods or anything similar.

Running Windows 7.
Semachus
Posts: 21
Joined: Thu Jun 08, 2000 8:00 am
Location: New York

RE: Grey Screen

Post by Semachus »

Hi all,
I see this was posted in October 2011, and no response. Anyway...I was given this game as a gift and installed it a few days ago. I have the same issue...a grey screen. It has happened when I hosted a campaign or when I was a visitor. It did not seem to matter what stage of the battle..sometimes it would happen after the game loaded up and I was moving my troops around. A few times I was able to get into the start of the battle and then it would happen. I have the newest patches for my video card. I have a Nvdia GT220. Just to let you know, of all the games I play...this grey screen issue is with Arnhem only. I have never seen this issue with Paradox games, AGEOD as well as well as previous CC games. I have never had this happen before on any programs on my PC in fact. This is a bit strange. Any thoughts or suggestions? Thanks...
User avatar
Andrew Williams
Posts: 3862
Joined: Mon Jan 08, 2001 10:00 am
Location: Australia
Contact:

RE: Grey Screen

Post by Andrew Williams »

Yeh...not much support currently... mainly because very few people know how it is supposed to work... all hush hush these days.
ImageImage
Semachus
Posts: 21
Joined: Thu Jun 08, 2000 8:00 am
Location: New York

RE: Grey Screen

Post by Semachus »

Thanks for your comment...

Meanwhile in playing the game solo the same thing happens. It is triggered I believe, so far as by my tests show, when I move the mouse. I have the game running a battle is starting..and then I click and move some squads...and after a minute or so..when I move the mouse again..poof..the gray screen pops up. The game is still running..but not seen anymore.

I am surprised by the lack of comments for support.

Anyway...will continue to see on my own how I can resolve this.

[:(]
Tejszd
Posts: 3467
Joined: Sat Nov 17, 2007 4:32 pm

RE: Grey Screen

Post by Tejszd »

Given that you still hear the sounds the game is still running which points to Direct X and or your video card drivers. go to the direct X website to install the latest version of Direct X and then check your video card drivers. You may even have to downgrade the video card driver version....
Semachus
Posts: 21
Joined: Thu Jun 08, 2000 8:00 am
Location: New York

RE: Grey Screen

Post by Semachus »

Hello...many thanks...I had installed a new driver for the video card but then discovered a newer one... Installed it and so far no more problems... Many Thanks..[&o]
Post Reply

Return to “Tech Support”