Register Panzer Corps at the members club

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AbeSimpson
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Register Panzer Corps at the members club

Post by AbeSimpson »

Hi!

I wanted to register my copy of Panzer Corps at the members club but I got the message, that the key is already used?![:(][X(] I have no idea why it isn´t working. Can anybody help?

Thanks a lot!
I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman
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Erik Rutins
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RE: Register Panzer Corps at the members club

Post by Erik Rutins »

When you purchase through our online store, your copy is now automatically registered in the Members Club. If you check there under your account, chances are you will already see it listed there.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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AbeSimpson
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RE: Register Panzer Corps at the members club

Post by AbeSimpson »

No, PzCps isn´t in the list, only JTCS an WitP:A.E. I´ve bought it two weeks ago, perhaps it took some time to show up....

Edit: I ordered the physical edition, don´t know if it matters in this case.
I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman
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Erik Rutins
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RE: Register Panzer Corps at the members club

Post by Erik Rutins »

Hi Abe,

Ok, that sounds like a bug then. Can you e-mail me at erikr@matrixgames.com with your order number? We'll investigate to see what happened.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
oldspec4
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RE: Register Panzer Corps at the members club

Post by oldspec4 »

FYI...my GC '39 was not automatically registered in the member's club but I was able to register manually.
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AbeSimpson
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RE: Register Panzer Corps at the members club

Post by AbeSimpson »

E-mail sent, thanks a lot for your help!!
 
I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman
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AbeSimpson
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RE: Register Panzer Corps at the members club

Post by AbeSimpson »

Oldspec4, I tried to register manually, but I got the message, that the key was already used. But thanks a lot for your information!![:)]
I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman
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AbeSimpson
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RE: Register Panzer Corps at the members club

Post by AbeSimpson »

I also had to manually register GC ´39 and it worked fine, the registration of PzCps still produces the key allready used message.... [&:]
I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman
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AbeSimpson
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RE: Register Panzer Corps at the members club

Post by AbeSimpson »

Hi Erik,

any news or updates? Sent you an mail two weeks ago but it still doesn´t work. Tried to sent you an pm but your box is full...

I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman
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Ralle
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RE: Register Panzer Corps at the members club

Post by Ralle »

Sorry for the dumb question...
What exactly is the members club? What kind of benefit do I get if I take part?
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IainMcNeil
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RE: Register Panzer Corps at the members club

Post by IainMcNeil »

It lets you do various things such as download beta patches, register your serial numbers so you dont have to remember them and we're working on allowing you to redownload any games you have purchased.
Iain McNeil
Director
Matrix Games
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Ralle
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RE: Register Panzer Corps at the members club

Post by Ralle »

What do you think...when will it be possible to redownload once purchased games? cause my cd-drive is broken I culd need this
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IainMcNeil
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RE: Register Panzer Corps at the members club

Post by IainMcNeil »

You already can. Just contact the help desk. The whole system will be automated pretty soon but for now contact the help desk.
Iain McNeil
Director
Matrix Games
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Ralle
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RE: Register Panzer Corps at the members club

Post by Ralle »

Yes it seems so
Thanks anyways
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Erik Rutins
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RE: Register Panzer Corps at the members club

Post by Erik Rutins »

Hi Abe,

I never receiver your e-mail, can you please send it again if you need help, or post a ticket with our Help Desk?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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AbeSimpson
Posts: 151
Joined: Mon Jun 23, 2008 12:30 pm

RE: Register Panzer Corps at the members club

Post by AbeSimpson »

Well, I´ve checked my account and the mail was sent to you. Perhaps your spamfilter killed it.

The issue is solved, btw. The help desk found the problem and neverything is fine. :)
I think I understand what military fame is; to be killed on the field of battle and have your name misspelled in the newspapers.
William Tecumseh Sherman
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