Can't download game

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Redmarkus5
Posts: 4454
Joined: Sat Dec 01, 2007 1:59 pm
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Can't download game

Post by Redmarkus5 »

I placed the order on Sunday 04 March and got this message when I clicked the link in the email from Plimus: "The page you are trying to reach is currently unavailable. This may be due to a scheduled maintenance, please try again later."

I tried again on Monday and got the same message.

I emailed Plimus on Sunday and got no response.

Surely, if the download site is down for maintenance for an extended period, Plimus should:

1. Inform me before I click 'Buy'.
2. Suggest an alternative source.
3. Not send out a download link when the site is down for "scheduled maintenance"
WitE2 tester, WitW, WitP, CMMO, CM2, GTOS, GTMF, WP & WPP, TOAW4, BA2
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SteveMcClaire
Posts: 4344
Joined: Mon Nov 19, 2007 9:31 pm

RE: Can't download game

Post by SteveMcClaire »

That does sound unusual.  You may also wish to contact Matrix Games support (http://www.matrixgames.com/support/) and / or check out the download FAQ for other possible tips: http://www.matrixgames.com/support/faq.asp?id=8
 
Steve
 
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