Crash to desktop after intro

[Warhangel]

Hi,

Next problem - the intro starts in full screen regardless of the setting. After the intro, or if during the intro to press ESC, is CTD.

I have the latest Intel drivers. VC++ tried to reinstall. I have also tried to reinstall the game.

No file ctgw.log in "My Documents\My Games\Commander The Great War".
There error.txt in the game directory - it is written "KERNEL MEMORY CHECKING IS ** OFF **"
Directx Dialog and glewinfo - in attachment.

[Warhangel]

glewinfo - not attached to first message.

[Lord Zimoa]

Could you try something, if your restart you see the first launcher, so to change settings and disable Intro movie, select your desired resolution and if you want full screen or not and hit play.

Does the game start up for you?

[Lord Zimoa]

And be sure to update you Intel Graphic drivers and install the Open GL that comes with the game and is asked to install at the end of the install phase.

[Warhangel]

Changing the settings does not help - the intro anyway and always runs in full screen.
All that the installer offered to install - I installed (although as I recall, there was proposed to install OpenAL, not OpenGL).
Drivers have the latest version, as I wrote.

[Lord Zimoa]

There should be a button you can check or un-check in the change settings to play or not the Intro. So the movie always plays even with the Play Intro Movie unchecked?

[Lord Zimoa]

A CTD after Intro means something is wrong with the install maybe corrupt download, Please try to de-install, redownload and install again everything. If the game still crashes, please let us know.

[Warhangel]

1. Intro always played, although Launcher.ini everything is OK:
FIRST FALSE
REZ 6
REZ_X 1280
REZ_Y 960
REZ_BPP 32
Fullscreen FALSE
VSync FALSE
Intro FALSE

2. As I wrote - I tried to reinstall and game and VC++ - does not help. Before that, I downloaded again. As well just in case I installed the game from the same file to another PC - everything is OK.

[Lord Zimoa]

Ok thanks, we will investigate and come back to this, thanks for all the files.

[johnnybravo]

It looks like Visual C++ 2008 Runtime problem. Did you install it during game installation?

In any case: go to game installation dir (usually C:\Program Files (x86)\Slitherine\Commander The Great War") then open "redist" directory and launch "vcredist_x86.exe". If it is installed already pick "Repair".

[Warhangel]

As I wrote in the first message - it does not help.
I tried to install VC++ with the game and separately, and do "Repair" and reinstallation.
Nothing helps

[Myrddraal]

One thing to check, do you have multiple versions of the VC++ redistributable installed? You can check this by looking in the add/remove programs list. If you have more than one, try uninstalling them all and re-installing the version that comes with the game.

Let me know if that's the problem or not...

[Warhangel]

Yes - it was 4 versions of VC++.
Delete them all, rebooted the PC, install the version from the game folder, rebooted PC.
Does not work - all the same

[Myrddraal]

Hmm, I was sure that was going to be it. I know this is a pretty generic troubleshooting step, but could you check / update your video card drivers?

Is there still no log file in "My Documents\My Games\Commander The Great War"?

[Warhangel]

Intel site say that I have the latest driver 8.15.10.2555.

In "Documents" only Launcher.ini.

[VPaulus]

Try to disable your Internet Security software.
This one is also a generic procedure but worth checking.

[Montez12]

Sound issue?

[johnnybravo]

Is there a "Save" directory inside "Document\My Games\Commander The Great War"? If not, please create it manually and try running the game again.

You have OGL 1.5 so we will make you game work.

[m10bob]

Hello..I downloaded the game and have a different error message..It reads as follows :Fatal Error:Extension Missing:ARB_VERTEX_Buffer_Object....................Had no problem with the intro whatsoever, only got the error message upon hitting "Play"....

BTW:My first install went to c:Program Files(default), and my second I just installed to C: (to avoid possible Win7 issues).......

[VPaulus]

That's a different issue probably. That usually indicates that you've no OpenGL installed, m10bob.
Could you please open a thread with this issue, and we can go on from there?