Can't Update "Error Reading file from server"

Post bug reports and ask for game support here.

Moderator: MOD_WestCiv

Post Reply
promethean
Posts: 23
Joined: Tue May 31, 2011 11:21 am

Can't Update "Error Reading file from server"

Post by promethean »

I get this error after the entire 1.1 GB file downloads. Then, after it has finished, this error pops up. I have done this three times, trying to run the update through the game start menu as well as by the standalone "update.exe" application. I have run it as Administrator, and that fails too in the same way.

I will try again to update by downloading the 1.17 patch separately and see if that works, but I had already tried that previously and while it seemed to install, there were options missing, such as the option to use the Shader 2.0. (The shader 2.0 shortcut was there, but it didn't point to anything).
User avatar
ericbabe
Posts: 11848
Joined: Wed Mar 23, 2005 3:57 am
Contact:

RE: Can't Update "Error Reading file from server"

Post by ericbabe »

Sorry to read that you're having problems downloading the file. If this continues, please contact Matrix support. We at WCS don't have anything to do with the download process or the installer, and the Matrix staff only reads these support forums intermittently.
Image
Post Reply

Return to “Tech Support”