Can not connect to Lobby..

Post bug reports and ask for game support here.
Post Reply
Jochen
Posts: 2
Joined: Sun Jun 02, 2013 12:14 pm

Can not connect to Lobby..

Post by Jochen »

Just got this amazing game....Have played for a while...

Problem happened just now. I can not connect to the lobby...Error showed below.Can sb tell me what's going on?



Image
Attachments
what.jpg
what.jpg (230.48 KiB) Viewed 430 times
User avatar
PipFromSlitherine
Posts: 1523
Joined: Wed Jun 23, 2010 7:11 pm

RE: Can not connect to Lobby..

Post by PipFromSlitherine »

I can connect fine, so it's not a serverside issue. Has the problem fixed itself or is it still occuring? Have you added any new firewalls etc to your setup? Virus checkers? If you reinstalled or updated the game you may need to re-authorise the game EXE to connect to the internet.

Cheers

Pip
follow me on Twitter here
Jochen
Posts: 2
Joined: Sun Jun 02, 2013 12:14 pm

RE: Can not connect to Lobby..

Post by Jochen »

Thanks for the reply.I reinstalled the game twice, first time same notice comes out. Second time the game runs ok. It seems like problem fixed itself.

Really don't know the exact reason why the issue comes out.
User avatar
SteveMcClaire
Posts: 4344
Joined: Mon Nov 19, 2007 9:31 pm

RE: Can not connect to Lobby..

Post by SteveMcClaire »

I think something in your system (Windows / firewall, anti-virus software, router, etc) was blocking the game from connecting to the internet, so it couldn't even reach the lobby system. If you modified the game files or updated the game EXE many anti-virus programs will decide that the software may have been changed and block it from connecting to the internet. Deleting the game and re-installing would usually reset this.

In any case, glad you have it working now.

Steve
Post Reply

Return to “Tech Support”