Graphics glitch

Post bug reports and ask for game support here.

Moderator: MOD_Flashpoint

User avatar
TomBombadil711
Posts: 360
Joined: Mon Oct 24, 2005 9:15 pm
Location: Germany

Graphics glitch

Post by TomBombadil711 »

Sometimes parts of the map disappear and desktop icons appear instead. Any idea how to solve this problem?
schmolywar
Posts: 178
Joined: Sun Dec 12, 2010 1:36 am

RE: Graphics glitch

Post by schmolywar »

Got same issue.
"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
schmolywar
Posts: 178
Joined: Sun Dec 12, 2010 1:36 am

RE: Graphics glitch

Post by schmolywar »

And it seems to be especially prevalent during the replay phase of a pbem turn.
"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
User avatar
CapnDarwin
Posts: 9777
Joined: Sat Feb 12, 2005 3:34 pm
Location: Newark, OH
Contact:

RE: Graphics glitch

Post by CapnDarwin »

Guys, What OS are you running? What are your text zoom and text DPI settings? Also language for the OS? We do have a few players with odd main screen bleed through of mouse functions but having the background bleed forward is a new one. Does it go away if you minimize or close the Matrix launcher? You can also try to start the game from the FPRS.exe in the main game folder and see if it still does this behavior.

Thanks for the information.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
User avatar
TomBombadil711
Posts: 360
Joined: Mon Oct 24, 2005 9:15 pm
Location: Germany

RE: Graphics glitch

Post by TomBombadil711 »

Windows 7, German on my side. Graphics glitch sometimes while loading a scenario too. No idea abou text zoom and text DPI settings. Where do I find these?
User avatar
CapnDarwin
Posts: 9777
Joined: Sat Feb 12, 2005 3:34 pm
Location: Newark, OH
Contact:

RE: Graphics glitch

Post by CapnDarwin »

Window's Control Panel - Display (100%, 125%, or 150%) and then also the set custom DPI selection in the left side menu.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
User avatar
TomBombadil711
Posts: 360
Joined: Mon Oct 24, 2005 9:15 pm
Location: Germany

RE: Graphics glitch

Post by TomBombadil711 »

Smaller than 100% (Standard)
9-Punkt Segoe UI mit 96 ppi
User avatar
CapnDarwin
Posts: 9777
Joined: Sat Feb 12, 2005 3:34 pm
Location: Newark, OH
Contact:

RE: Graphics glitch

Post by CapnDarwin »

Tom, thanks. Have you tried minimizing the launcher or loading the game directly yet?

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
User avatar
TomBombadil711
Posts: 360
Joined: Mon Oct 24, 2005 9:15 pm
Location: Germany

RE: Graphics glitch

Post by TomBombadil711 »

Yes, I have tried both without result.
schmolywar
Posts: 178
Joined: Sun Dec 12, 2010 1:36 am

RE: Graphics glitch

Post by schmolywar »

100% and 96PPI here.Windows 7.
"The Russian advance over this hastily improvised road, constructed with the aid of the most primitive facilities, was, for a time,accompanied by the strains of band music.".

-Peculiarities of russian warfare
User avatar
IronManBeta
Posts: 4010
Joined: Mon Feb 25, 2002 10:00 am
Location: Brantford, Ontario
Contact:

RE: Graphics glitch

Post by IronManBeta »

This is very interesting - it sounds like the screen has simply stopped drawing itself for a length of time. Would it be possible to get a screenshot of this? It might really help me drill down to what specific components might be malfunctioning here.

Thank you very much! Rob C
User avatar
TomBombadil711
Posts: 360
Joined: Mon Oct 24, 2005 9:15 pm
Location: Germany

RE: Graphics glitch

Post by TomBombadil711 »

Screenshot attached, you will notice the graphics glitch in the center of the screenshot.
Attachments
graphicsglitch.jpg
graphicsglitch.jpg (246.51 KiB) Viewed 477 times
Rosseau
Posts: 2952
Joined: Sun Sep 13, 2009 2:20 am

RE: Graphics glitch

Post by Rosseau »

- Moved to "error message" thread...
User avatar
TomBombadil711
Posts: 360
Joined: Mon Oct 24, 2005 9:15 pm
Location: Germany

RE: Graphics glitch

Post by TomBombadil711 »

Any news on this topic? With the patch applied there seem to be even more graphics glitches.
User avatar
CapnDarwin
Posts: 9777
Joined: Sat Feb 12, 2005 3:34 pm
Location: Newark, OH
Contact:

RE: Graphics glitch

Post by CapnDarwin »

Tom,

Probably a rehash question, what OS and what style theme do you run? We are finding that this ghosting issue and the lost SUI panel are all linked to the way windows does certain processes with the visible and invisible forms.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
User avatar
TomBombadil711
Posts: 360
Joined: Mon Oct 24, 2005 9:15 pm
Location: Germany

RE: Graphics glitch

Post by TomBombadil711 »

Windows 7. What does style theme mean?
TigerTC
Posts: 305
Joined: Fri Feb 16, 2007 2:06 pm

RE: Graphics glitch

Post by TigerTC »

FWIW -- I'm running Win7. Often, after I watch a turn, when I click on the map the first time I go to desktop. It doesn't close FPCRS or anything, and I can easily access it again. Not a problem at all, just trying to give you feedback.
User avatar
CapnDarwin
Posts: 9777
Joined: Sat Feb 12, 2005 3:34 pm
Location: Newark, OH
Contact:

RE: Graphics glitch

Post by CapnDarwin »

Tom, If you right click on your screen in Win7 and click on "Personalize" on the bottom of the popup menu, you will open the Theme settings. Aero Themes at or near the top seem to work better with our game than the Basic Themes (Windows 7 Basic and Widows Classic) found at the bottom of the Themes list. We are working to isolate why this is and fix it on our end (if we can). If you are is a basic theme and having these problems, try switching to an Aero theme and see if those problems go away.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
User avatar
cbelva
Posts: 2223
Joined: Sat Mar 26, 2005 8:11 pm
Location: Nevada USA

RE: Graphics glitch

Post by cbelva »

BROJD,
Unfortunately switching to Aero does not fix this problem as suggested by Capn Darwin. I have noticed it myself and even brought it up in the developers meeting this past week. I consider it more of a nuisance than a problem. It doesn't break anything fortunately. You just have to wait till the new turn resets itself before clicking on the map (about 2 seconds). My problem is I try to click on something as soon as the turn ends and I am always minimizing the map as you said. Hopefully we will eventually track this one down because it gets on my nerves quite often. However, I am recommending that we concentrate on getting the few bugs that are actually keeping people from playing fixed, bugs in PBEM++ ironed out, and the sudden death rules refined first.

But, keep these reports coming. We do appreciate them and they are a big help to us--everyone of them.
Charles Belva
On Target Simulations LLC
User avatar
TomBombadil711
Posts: 360
Joined: Mon Oct 24, 2005 9:15 pm
Location: Germany

RE: Graphics glitch

Post by TomBombadil711 »

Well, I switched to Aero theme and played a PBEM++ turn without any graphics glitches. So for me this seems to work. Thank you very much.
Post Reply

Return to “Tech Support”