Thank You Very Much Matrix Games..

Distant Worlds is a vast, pausable real-time, 4X space strategy game which models a "living galaxy" with incredible options for replayability and customizability. Experience the full depth and detail of large turn-based strategy games, but with the simplicity and ease of real-time, and on the scale of a massively-multiplayer online game. Now greatly enhanced with the new Universe release, which includes all four previous releases as well as the new Universe expansion!

Moderators: Icemania, elliotg

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uberknight72
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Thank You Very Much Matrix Games..

Post by uberknight72 »

The other day I made a topic describing how I received a damaged copy of DW: U and was wondering how I could go about possibly getting it replaced.

I sent in a ticket to Matrix Games support and hoped for the best

Well to my utter surprise, today I received in the mail a brand new undamaged box with priority shipping. I checked my email and seen that it was shipped just yesterday. I find it odd that they did not respond to my ticket or send anything other than a shipping notice in my email but the surprise it made was certainly wonderful!

Thank you so much Matrix Games for your quiet though Excellent support and thank you Elliot for sculpting this wonderful addition to my collection! [&o]

I'll be out for DW 2 with high hopes :)
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Unforeseen
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RE: Thank You Very Much Matrix Games..

Post by Unforeseen »

I hope you'll be returning to your resources mod!!! Grats on the new copy btw.
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pycco
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RE: Thank You Very Much Matrix Games..

Post by pycco »

very nice there a great company glad everything worked out well for you m8.
It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt.
-Mark Twain
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