steam key allready activated

Distant Worlds is a vast, pausable real-time, 4X space strategy game which models a "living galaxy" with incredible options for replayability and customizability. Experience the full depth and detail of large turn-based strategy games, but with the simplicity and ease of real-time, and on the scale of a massively-multiplayer online game. Now greatly enhanced with the new Universe release, which includes all four previous releases as well as the new Universe expansion!

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viperdave
Posts: 52
Joined: Wed Apr 13, 2011 2:37 pm

steam key allready activated

Post by viperdave »

hi last week I log into slitherine to get steam keys for 6 games that I owned. 5 of the keys work and the one for distance world says steam key already activated. how do I get another steam key? or how do I get my steam key to work?
thanks
dave
Bingeling
Posts: 5186
Joined: Thu Aug 12, 2010 11:42 am

RE: steam key allready activated

Post by Bingeling »

Contact Slitherine support?

And be sure that the key is different from the other ones you got and that you do not accidentally paste the same one twice.
AHindD
Posts: 1
Joined: Tue Nov 24, 2015 10:47 am

RE: steam key allready activated

Post by AHindD »

Hey, I also have this problem; this is my first purchase from Matrix games, and upon generating my Steam key it appears to be a duplicate - a key that has already been used.

I've emailed the slitherine support email, so here's hoping they can resolve this.
aaatoysandmore
Posts: 2846
Joined: Wed Sep 11, 2013 1:35 pm

RE: steam key allready activated

Post by aaatoysandmore »

How do you get a steam key?

Also, if I do get one will it work on the Vanilla game not the Universe one?
Bingeling
Posts: 5186
Joined: Thu Aug 12, 2010 11:42 am

RE: steam key allready activated

Post by Bingeling »

See the sticky quite far down the list (near the bottom).

Universe is on steam, the original is not. So only Universe has steam keys, and you have to get one by following the instructions in that post.
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IainMcNeil
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Joined: Tue Oct 26, 2004 10:01 am
Location: London
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RE: steam key allready activated

Post by IainMcNeil »

HI guys - just contact support. We don't know what is up with the steam system but this sometimes happens but the team can disable the old key and create a new one. We've reported it but no luck so far.
Iain McNeil
Director
Matrix Games
aaatoysandmore
Posts: 2846
Joined: Wed Sep 11, 2013 1:35 pm

RE: steam key allready activated

Post by aaatoysandmore »

ORIGINAL: Bingeling

See the sticky quite far down the list (near the bottom).

Universe is on steam, the original is not. So only Universe has steam keys, and you have to get one by following the instructions in that post.

Ahh thanks. I don't have Universe as I bought all the expansions one at a time. I feel like we got screwed on that deal as we can't get on steam with the game and we can't get any new patches.
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