Constant crash/stopped working

[Hessshian]

Downloaded the game, have played six matches... When ever i've chosen fog of war, the game crashes on the Allied first turn of Operation Husky. Three times in has "Stopped Working". I've gone in and restarted from the saved file, but again it gets to the same point and "Stops working" The screen goes to a milky white then the small icon box pops up saying it is trying to find a solution.

[zakblood]

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

That usually means a 3rd party program, like an Internet security programs, is interfering with the game installation.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one of them which was to blame.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as our updates are comprehensive.

[Hessshian]

I have the DxDiag file... now how do I send it to you?

[Joel Billings]

You can save it off as a .txt file and then attach it to a post here. That's best so anyone that can help can have access to it. Alternatively you can email it to 2by3@2by3games.com.