DHL Express only???? Really?

Forum dedicated to the Scourge of War Game set during the Napoleonic Wars. Scourge of War: Waterloo follows in the footsteps of its American Civil War predecessors and takes the action to one of the most famous battles in history. It is by far the most detailed game about the final battle of the War of the Seventh Coalition.

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Majick
Posts: 182
Joined: Thu Jan 07, 2010 3:25 pm

DHL Express only???? Really?

Post by Majick »

Hi,

I just ordered Scourge of War Quatre Bras digital with disk version. Why is DHL Express the only delivery option? The delivery costs more than the game, and this for an item which is currently listed as 'out of stock' so presumably won't be sent by return.

As a long standing customer it leaves a pretty bad taste in the mouth to be ripped off by your postage options to be honest.....

Regards

Jon
jardail
Posts: 163
Joined: Sun Nov 27, 2005 10:18 pm

RE: DHL Express only???? Really?

Post by jardail »

ouch
Majick
Posts: 182
Joined: Thu Jan 07, 2010 3:25 pm

RE: DHL Express only???? Really?

Post by Majick »

OK perhaps I came across a bit harsh....but it's tough love!
Majick
Posts: 182
Joined: Thu Jan 07, 2010 3:25 pm

RE: DHL Express only???? Really?

Post by Majick »

Matrix,

It's August now. After charging me the cost of the Quatre Bras expansion for an expedited delivery I didn't want, you have failed to deliver for over 8 weeks.

What's going on?

Regards

Jon
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Ostwindflak
Posts: 667
Joined: Thu Jan 23, 2014 5:36 pm
Location: New Hampshire

RE: DHL Express only???? Really?

Post by Ostwindflak »

Majick, did you put a support ticket in? You will probably get a response much quicker and I believe they will require it in order to make it right by you.
Majick
Posts: 182
Joined: Thu Jan 07, 2010 3:25 pm

RE: DHL Express only???? Really?

Post by Majick »

I ordered Ligny last night. Very pleased to see you have a cheaper delivery option now, thanks Matrix.
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zakblood
Posts: 22759
Joined: Thu Oct 04, 2012 11:19 am

RE: DHL Express only???? Really?

Post by zakblood »

games working fine atm on site version, but a fix will be made asap for the steam version, glad you are sorted Majick
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
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