game freeze pc and beep noise

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Rickmer
Posts: 21
Joined: Fri Mar 30, 2007 6:05 pm
Location: Germany

game freeze pc and beep noise

Post by Rickmer »

Hi all,

I have got a problem with Waterloo Steam edition. After 5 or 10 minutes in game the game freeze my pc and a beep noise comes out of my loudspeakers. No mods are installed !

my sys see dxdiag


I don't have these problems with Gettysburg



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zakblood
Posts: 22754
Joined: Thu Oct 04, 2012 11:19 am

RE: game freeze pc and beep noise

Post by zakblood »

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
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zakblood
Posts: 22754
Joined: Thu Oct 04, 2012 11:19 am

RE: game freeze pc and beep noise

Post by zakblood »

regarding beeping noises, that's another matter altogether

http://www.computerhope.com/beep.htm

as that's hardware, not software
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Rickmer
Posts: 21
Joined: Fri Mar 30, 2007 6:05 pm
Location: Germany

RE: game freeze pc and beep noise

Post by Rickmer »



I don't have it with other games just with Waterloo.
User avatar
zakblood
Posts: 22754
Joined: Thu Oct 04, 2012 11:19 am

RE: game freeze pc and beep noise

Post by zakblood »

well not one error in the logs, so anything else would just be guessing
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Rickmer
Posts: 21
Joined: Fri Mar 30, 2007 6:05 pm
Location: Germany

RE: game freeze pc and beep noise

Post by Rickmer »

I also tried mdsched.exe to see if my RAM is ok. It's fine. What could it be?
User avatar
zakblood
Posts: 22754
Joined: Thu Oct 04, 2012 11:19 am

RE: game freeze pc and beep noise

Post by zakblood »

without anything to go on in the logs, anything else is just guess work i'm sorry to say
add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)

if none of these helped? and no logs from the game or anything in the report uploaded, for me either a bad install or something else altering the game and causing a crash.

so disable steam overlay, add game to your anti virus engine or at least check it's logs, reinstall all the pre requisite and or Verify Integrity of Game Cache
https://support.steampowered.com/kb_art ... -QEUH-3335

disable as many programs you have running on startup, and see if selective start up without them running alters the ability to play for longer or at all

Try running Steam as administrator:
https://support.steampowered.com/kb_art ... -ifhz-2170

Download DirectX9 file installer:

http://www.microsoft.com/en-us/download ... px?id=8109

Run and extract it to a folder of your choice. Open that folder and find a file named "DXSETUP.exe". Run and let it install a full version of DirectX9c, for a manual setup as it won't hurt but will check for errors on a reinstall...
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
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VPaulus
Posts: 3681
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: game freeze pc and beep noise

Post by VPaulus »

Check if your system is overheating. Scourge of War games can be very demanding.
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