Game locks up on startup

[Tirailleur]

Just purchased the game. After the install and patch, game will start with stuttering sounds and frozen image. When I hit escape the main game window appears. When I select an option there is a long delay then CTOD. Windows 7 64-bit.

[Lokasenna]

This sounds like perhaps a graphics driver problem. This hunch comes from the stuttering and frozen display, and then when you hit escape (which skips) you get the main menu. You just skipped the intro video.

I would do the following:

1) Make sure you have up-to-date graphics drivers for your graphics card.

2) If problem persists after checking drivers, start experimenting with the command line switches that are found in the "Read Me" RTF that is in your main game directory. Specifically, you will want to see if -dd_sw and the -cpu(number) switches do anything with regards to your problem.

[Will_L_OLD]

You can also add the -skipvideo switch.

[Tirailleur]

Thanks for the quick replies. I installed it on my other W7 computer and it works fine.

Both have GeForce GTX 980s with latest driver.

The problem computer has a 144Hz refresh on the monitor while the good computer has a standard 60 Hz refresh. Tried to lower refresh on problem one to 60 Hz, did not help.

On the good computer I noticed all the videos reminded me of older PC games. Did this game use smacker or bink video tech for the videos?

I will try the command line switches.

[Bullwinkle58]

I think it uses bink, from memory.