Security check failed

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tyo
Posts: 4
Joined: Sat Sep 24, 2016 1:54 pm

Security check failed

Post by tyo »

I tried to dust off CoH today. I hadn't played in months (maybe a year?). When I try to launch the game, I get this error:

Security check failed. Please contact Matrix Games support for further information.


Note: I may have updated my system from Windows 8.1 to 10 in the intervening time. I don't know for sure.

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zakblood
Posts: 22753
Joined: Thu Oct 04, 2012 11:19 am

RE: Security check failed

Post by zakblood »

windows 10 doesn't support fully out of the box older games, so you need to do some house work to re get them back working

first re load the pre requisites that come with the game, these can be found in the install folder (redist)




Image

then some extra gaming files need loading, as per screenshots shows, as direct play and media player doesn't install by default on windows 10
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Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
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zakblood
Posts: 22753
Joined: Thu Oct 04, 2012 11:19 am

RE: Security check failed

Post by zakblood »

if you don't wish to do all this, simple way is uninstall the game, make sure the folder is clean and then reinstall and patch to latest level, then also dont forget to add in any file it asks, eg the pre requisites, then it should work as designed...

good luck
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
tyo
Posts: 4
Joined: Sat Sep 24, 2016 1:54 pm

RE: Security check failed

Post by tyo »

Thank you zakblood. I reinstalled and that worked.
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zakblood
Posts: 22753
Joined: Thu Oct 04, 2012 11:19 am

RE: Security check failed

Post by zakblood »

glad to hear it and happy gaming, thanks for posting back it working btw [;)]
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
rgb07460
Posts: 104
Joined: Tue Feb 14, 2012 4:22 pm
Location: Corpus Christi, Texas

RE: Security check failed

Post by rgb07460 »

I having the same error message after installing the game after new purchase. I have a Windows 7 PC. Thanks for any sugesstions.
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zakblood
Posts: 22753
Joined: Thu Oct 04, 2012 11:19 am

RE: Security check failed

Post by zakblood »

check firewall and anti virus logs and see which one has stopped anything game related from working, installing as admin and patching and running as admin and with a game friendly AV and firewall works, others like avast or other rubbish program don't, game friendly means, you don't have the add the file / game folder etc to get it to work or install correctly, also you need to have full administrator permissions to install and run, same as 99% of all games
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
rgb07460
Posts: 104
Joined: Tue Feb 14, 2012 4:22 pm
Location: Corpus Christi, Texas

RE: Security check failed

Post by rgb07460 »

It is installed and working. Got the steam key and just installed it through the Steam library tab. Thanks again
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zakblood
Posts: 22753
Joined: Thu Oct 04, 2012 11:19 am

RE: Security check failed

Post by zakblood »

good news, glad and happy your sorted and can now enjoy the game
Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
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