division by zero

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tx_fella_2010
Posts: 13
Joined: Tue May 18, 2010 12:28 pm

division by zero

Post by tx_fella_2010 »

Hello there,

I tried to post a screenshot, but, as I am not yet at 10 posts I can't. My old account I couldn't recover.

I used to play this game a lot back 5-10 years ago. I recently got interested in Napoleanic era again so I re-downloaded and installed. I get "Division by zero" error floating off the bottom right hand of the screen - hundreds of pop-ups of this error but the game menu screen is appearing behind them. Only thing I can do is task manager close the task.

I followed Zakblood's install guide - DR1.05 to 1.022.

Running 3840x2160 laptop in 1600x900 resolution. Win10 Pro. Tried uninstall, reinstall. Checked 96DPI setting is used in regedit - 100% scaling set in Display. Tried Win XP Compat Sp2 and Sp3 and even Win 8. Tried to let the program troubleshoot itself.

Any ideas?

Best,
-D
pzgndr
Posts: 3704
Joined: Thu Mar 18, 2004 12:51 am
Location: Delaware

RE: division by zero

Post by pzgndr »

Haven't seen division by zero in a long time. I have found the old original installer to be finicky with newer comprehensive patches. You cannot simply install the original and immediately install the patch.

What we suggest is:
1. Perform a clean original installation.
2. Start the game and open a scenario, to set configurations.
3. Reboot.
4. Install the patch and then any hotfix EXE.
5. Be sure to set compatibility to WinXP SP2 and run as Administrator.

This should be done for the last official v1.22.02 patch/hotfix and separately for the v1.23.00 beta and v1.23.04 beta hotfix. Just rename the beta directory as \Empires in Arms Beta or something like that. Hope this helps. Enjoy!
Bill Macon
Empires in Arms Developer
Strategic Command Developer
tx_fella_2010
Posts: 13
Joined: Tue May 18, 2010 12:28 pm

RE: division by zero

Post by tx_fella_2010 »

Hi Bill,

Thanks for the quick reply.

Seems to still have the same problem. I kicked back to the earliest installer I could find on the current download page. Got a slightly different result - got the division by zero error box, about a hundred of them rolling off the screen, then the program just closed.

Any other thoughts or ideas? I have never encountered this before with any of my old matrix titles so it's new to me as well.

Best,
-Don
pzgndr
Posts: 3704
Joined: Thu Mar 18, 2004 12:51 am
Location: Delaware

RE: division by zero

Post by pzgndr »

I don’t know. Maybe run uninstall, reboot, and try again. Is the original game install running ok? Then reboot and install the comprehensive patch. Which version are you running, v1.22.02 or the v1.23.04 beta, or both? If still not working, maybe someone else has a suggestion or Matrix tech support could help.
Bill Macon
Empires in Arms Developer
Strategic Command Developer
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