Game will not install

Post bug reports and ask for support here.

Moderator: MOD_EIA

Post Reply
User avatar
Lothos
Posts: 1330
Joined: Tue May 23, 2006 8:22 pm

Game will not install

Post by Lothos »

Just bought this on Christmas Eve with the discount but trying to install it and it always gets stuck.

I am using Windows 10 have a Ryzen 3900x with 32 GB of memory and a GTX 2080.

I have attached a screenshot of where it gets stuck and just sits there.



Image
Attachments
Install.jpg
Install.jpg (113.81 KiB) Viewed 516 times
User avatar
Lothos
Posts: 1330
Joined: Tue May 23, 2006 8:22 pm

RE: Game will not install

Post by Lothos »

Nevermind I solved it

Had to boot Windows 10 in safe mode and install the main installer while in Safe mode with networking.

After that I could install the patches with a normal Windows bootup
pzgndr
Posts: 3789
Joined: Thu Mar 18, 2004 12:51 am
Location: Delaware

RE: Game will not install

Post by pzgndr »

Good to hear. Sometimes the installer hangs and may need to be downloaded again. And installation of the patch can be a hassle. But it can be done! After release of the official patch, Matrix plans to re-master the installer to its current standard. That should help a lot. Enjoy!
Bill Macon
Empires in Arms Developer
ThomasJay
Posts: 119
Joined: Thu May 31, 2018 11:36 am

RE: Game will not install

Post by ThomasJay »

I bought just before Christmas and had the same experience, had to install in safe mode and then patched in normal mode. I've started reading the manual and 'playing' a classic campaign as Spain just to get a feel for the mechanics, ui etc. It seems like a nice complexity level and I'm looking forward to getting deeper into it.
pzgndr
Posts: 3789
Joined: Thu Mar 18, 2004 12:51 am
Location: Delaware

RE: Game will not install

Post by pzgndr »

ORIGINAL: ThomasJay
I bought just before Christmas and had the same experience, had to install in safe mode and then patched in normal mode. I've started reading the manual and 'playing' a classic campaign as Spain just to get a feel for the mechanics, ui etc. It seems like a nice complexity level and I'm looking forward to getting deeper into it.

Welcome! Be sure that you are reading the updated manual for v1.23. Sections 16-18 have helpful player notes and strategy articles for "what" a player may want to do. The updated manual now is more helpful for "how" to perform specific game functions. No one thing is too complicated; however, this game has so many different things going on that it is easy to miss stuff.

Also, I just posted the Murat Tutorial to help get new players up to speed. Hope this helps. Enjoy!
Bill Macon
Empires in Arms Developer
Post Reply

Return to “Tech Support”