Getting a General 15 error

Strategic Command WWII World at War Tech Support
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smckechnie
Posts: 118
Joined: Mon Mar 12, 2018 12:09 am

Getting a General 15 error

Post by smckechnie »

Trying to save a partially completed turn or end a turn and I get the above error.

I have the right version of the game loaded, so I am thinking that this is a server error.

Scott
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Hubert Cater
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Joined: Mon Jul 22, 2013 11:42 am
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RE: Getting a General 15 error

Post by Hubert Cater »

Hi smchechnie,

The issue is likely your login is no longer compatible with the server as there have been some changes.

1) Please navigate to your USER folder for the game, typically found here:

Users\<username>\Documents\My Games\Strategic Command WWII - World at War

2) Open the sc3.ini file and look for your PBEM++ login user name near the bottom of the file. Likely it is an email address or something else other than your current forum username.

3) Replace it with your forum username, e.g. smckechnie

4) Save the file, relaunch the game and let me know if this resolves the issue for you.

Hubert
smckechnie
Posts: 118
Joined: Mon Mar 12, 2018 12:09 am

RE: Getting a General 15 error

Post by smckechnie »

I am using Steam. Not finding the file that you mentioned, but will continue to look for it.

Scott
smckechnie
Posts: 118
Joined: Mon Mar 12, 2018 12:09 am

RE: Getting a General 15 error

Post by smckechnie »

Found the file and fixed it. Working now.
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Hubert Cater
Posts: 6026
Joined: Mon Jul 22, 2013 11:42 am
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RE: Getting a General 15 error

Post by Hubert Cater »

Great [8D]
Cicero77
Posts: 32
Joined: Thu Aug 25, 2005 3:22 pm

RE: Getting a General 15 error

Post by Cicero77 »

ORIGINAL: Hubert Cater

Hi smchechnie,

The issue is likely your login is no longer compatible with the server as there have been some changes.

1) Please navigate to your USER folder for the game, typically found here:

Users\<username>\Documents\My Games\Strategic Command WWII - World at War

2) Open the sc3.ini file and look for your PBEM++ login user name near the bottom of the file. Likely it is an email address or something else other than your current forum username.

3) Replace it with your forum username, e.g. smckechnie

4) Save the file, relaunch the game and let me know if this resolves the issue for you.

Hubert

Hi Hubert,

I have the same problem: I cant join pbem server, getting error 15. I changed the sc3.ini file as said above with my matrix forum name but I still get error 15. Any ideas?

Thanks.
Cicero
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Hubert Cater
Posts: 6026
Joined: Mon Jul 22, 2013 11:42 am
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RE: Getting a General 15 error

Post by Hubert Cater »

Hi Cicero77,

It might be that the game is having an issue with your password if it contains some special characters. That's the only thing I can think of and it might be worth trying to change your forum password and then the password in the SC3.ini file to see if that helps? But again if it does contain some special characters.

Hubert
Cicero77
Posts: 32
Joined: Thu Aug 25, 2005 3:22 pm

RE: Getting a General 15 error

Post by Cicero77 »

Thanks for your advice.

I changed my password (although the old password doesnt have special characters) and tried to log in to pbem again: I get error 6 now with new password and still error 15 with old password. And maybe its worth to mention: I can log-in to matrix forum with both passwords now. Weird.

Cicero77
Posts: 32
Joined: Thu Aug 25, 2005 3:22 pm

RE: Getting a General 15 error

Post by Cicero77 »

I created a new matrix account. Joining the pbem server with the new account is possible.
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