Save Error

Strategic Command WWII World at War Tech Support
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hansondavid4
Posts: 44
Joined: Sun Nov 10, 2019 1:15 am

Save Error

Post by hansondavid4 »

I am getting a Save error when trying to save or quite in my current game. Had it last night. Thought I'd wait and try it again today and still get the error. I can save other PBEM games so it appears specific to this game.

Connection Error [-5]
PBEM++ Server Connection Error



Game ID
Challenge ID:344497 if that helps
Player: hansondm4

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Hubert Cater
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Joined: Mon Jul 22, 2013 11:42 am
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RE: Save Error

Post by Hubert Cater »

Hi,

Just following up here and curious if this is this still not letting you save?

Could you tell me if this is for a new game or if it was a game in progress?

Thanks,
Hubert
hansondavid4
Posts: 44
Joined: Sun Nov 10, 2019 1:15 am

RE: Save Error

Post by hansondavid4 »

Hi Hubert,

I still cannot save (neither through save nor through quit). We are in March 23, 1945. Are there any caches that may need to be cleared?

Thanks, David
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Hubert Cater
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Joined: Mon Jul 22, 2013 11:42 am
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RE: Save Error

Post by Hubert Cater »

Hi hansondavid4,

Can you send me your SC3.ini file, typically found here:

C:\Users\<username>\Documents\My Games\Strategic Command WWII - World at War

Please send to support@furysoftware.com

Thanks,
Hubert
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Hubert Cater
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RE: Save Error

Post by Hubert Cater »

Thanks for the files and I've sent an email over with a fix in place for you now.
EnglishBob256
Posts: 3
Joined: Thu Mar 31, 2022 3:39 am

Re: Save Error

Post by EnglishBob256 »

I'm having the same problem. Can't save, end turn or resign, but can download game from server. There isn't anything much in the ini file that would obviously affect it, so is it some corruption in the game file.
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Hubert Cater
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Re: Save Error

Post by Hubert Cater »

Sorry to hear about the continued trouble, best bet is to contact Matrix Games Support directly and let them know there is another issue with the server. The details from your errors will help them to track it down as well.

https://www.matrixgames.com/contacts
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