Many bugs in Multiplayer detected

[nicksun369]

In my current match (Challenge ID: 352376) me and my opponent witness many bugs.

1. Supply shortage
For some reason when the supply is at 0 not every unit suffers a lose due to the shortage.

2. Complete unit destruction
Some times when a unit attacks the enemy, the unit will complety destroyed.
For example

• I had a special unit (health 11/10) that got attacked from a corps and was killed. The attaking unit seems to receive no damage.

• An army was fully covered behind a fortified field with 10/10 health and got completly killed from another army.

• A destroyer attacked a transporter (10/10) and killed it in one go.

• My opponent said that there was an army from him running into one of my undetected corps (also full health) and got destroyed.

3. Undead HQ
At Smolensk a HQ from me got damage from some air units. It started at 8/10 strength and received about 2-3 damage. At my start of the turn the HQ had 0/10 health but still standing in the city. (see HQ.PNG)

4.Shock army
It has a production delay of 1. I think that is not intended.

Could someone please look into these problems.

[Hubert Cater]

Hi Nicksun,

For 1), these are all the relative conditions, can you confirm these were satisfied? You'll have to click the image to see the full size.



Hubert

[nicksun369]

I'm not sure what a friendly supply hex means but I think that a adjacent friendly unit has 1 supply. If that is right then the first condition is met in my eyes because all the units there has 0 supply.
The other ones are not fulfilled because I cannot establish a ZoC there right now.

Does all the shown conditions needs to be met or is just one of them enough?

[BillRunacre]

4.Shock army
It has a production delay of 1. I think that is not intended.

Hi

This was corrected to 4 in patch v1.22.00 from October last year, though if your game was started before the patch was applied then your game will have it as 1 as campaign changes only take effect when a new game is started.

[BillRunacre]

I'm not sure what a friendly supply hex means but I think that a adjacent friendly unit has 1 supply. If that is right then the first condition is met in my eyes because all the units there has 0 supply.
The other ones are not fulfilled because I cannot establish a ZoC there right now.

Does all the shown conditions needs to be met or is just one of them enough?

A friendly supply hex means a source of supply to their units, e.g. a nearby town, city or HQ.

These rules all co-exist, so both the first and second lines can act to reduce enemy strength if their unit is at zero supply, thus a unit could suffer multiple losses in one turn.

[nicksun369]

We just saw that our match got ended. Is it because you are looking into it? Because either of us forfeited.

[Hubert Cater]

I'm not sure what a friendly supply hex means but I think that a adjacent friendly unit has 1 supply. If that is right then the first condition is met in my eyes because all the units there has 0 supply.
The other ones are not fulfilled because I cannot establish a ZoC there right now.

Does all the shown conditions needs to be met or is just one of them enough?

To clarify, if any of those conditions are satisfied,then the associated effects would be in place. Looks like based on your description, that if the unit had adjacent supply > 0, e.g. you mentioned an adjacent unit had a supply of 1, then this would be enough for the unit at 0 supply to not take any losses.

So it sounds like this part is at least working as expected.

[Hubert Cater]

We just saw that our match got ended. Is it because you are looking into it? Because either of us forfeited.

No, as developers we don't have that kind of control over the server, can you confirm that a victory condition was not met and the game just ended arbitrarily?

[nicksun369]

We just saw that our match got ended. Is it because you are looking into it? Because either of us forfeited.

No, as developers we don't have that kind of control over the server, can you confirm that a victory condition was not met and the game just ended arbitrarily?

We stopped when it was my turn but did like one move and saved at that point. I did that so I can look into some things to confirm for reporting the bugs here.
As I mentioned to my opponent that from my view the game is finished and the game said that he forfeited (see PBEM match.png). But he sent me a picture that from his side he is still waiting for my turn to be finished (see PBEM match2.jpg).
Soon after he refreshed and it also showed to him that the match has ended.

Why did this happened? Is this caused because of the bugs that appeared in the match? Is there a way to reopen the match or is it lost?

[Hubert Cater]

That's very odd if it just ended on its own without you or your opponent electing to end the match.

That in theory would have nothing to do with any of the other perceived issues you were having, but perhaps there is a server file corruption or something else in play that is all related. Not sure.

At this point your best bet would be to contact Matrix Support and explain that neither of you ended the game but that the server is now reporting the game as finished.

They may be able to roll back the turn for you to a previous turn so that you could continue, maybe.

https://www.matrixgames.com/contacts

[nicksun369]

I wrote them an email and hope that they can do something about that.

[nicksun369]

Support could help us and we will continue the match. And we will keep an eye on all the mentioned points here.

[Hubert Cater]

Great to hear

[nicksun369]

I'm not sure but I thought that a major (Italy in this case) should surrender when their national moral reaches 0% or is that not correct?

[BillRunacre]

A script to make sure that happens was added into the game in October last year, though I think your game might have been started prior to then?

[nicksun369]

I can't say for sure when we started but we started around December I think.

[nicksun369]

Turkey joined me as my allies and I wanted to help them from soviet side but I cannot use the railways despite having a connection I could use. I couldn't use it either after I had some troops on Turkey territory. Seems like that also don't get the supposed supply. For example: my troops are in a city with 5 supplies and at the beginning of my turn they just have 3.
I don't think this is intended or I am wrong here?

[BillRunacre]

Turkey joined me as my allies and I wanted to help them from soviet side but I cannot use the railways despite having a connection I could use. I couldn't use it either after I had some troops on Turkey territory. Seems like that also don't get the supposed supply. For example: my troops are in a city with 5 supplies and at the beginning of my turn they just have 3.
I don't think this is intended or I am wrong here?

Hi

This is because Turkey is a Minor to the UK and the UK is a non-cooperative ally of the USSR, and this is on my list of things to consider changing due to this issue.

[nicksun369]

Ah I see. Thanks for clarifying.

[nicksun369]

Now we can see that one unit has too much strength and is completly the opposite what my HQ had when 0 was shown on the unit. My showed 0 strength on the map and had 0/10 strength but this corps has 0 on the map but in reality is has 18/10 (see Corps Strength.PNG).
This match is really weird with it's bugs.