Update trouble

A complete overhaul and re-development of Gary Grigsby's War in the East, with a focus on improvements to historical accuracy, realism, user interface and AI.

Moderator: Joel Billings

Post Reply
User avatar
jshan
Posts: 138
Joined: Sun Jun 27, 2004 7:22 pm

Update trouble

Post by jshan »

When I try to install the update I get a message that an error occurred when trying to open an FTP file. What do I do?
j
Top
DeletedUser1769703214
Posts: 9319
Joined: Fri Feb 05, 2016 12:26 am

Re: Update trouble

Post by DeletedUser1769703214 »

jshan wrote: Mon Dec 05, 2022 12:13 am When I try to install the update I get a message that an error occurred when trying to open an FTP file. What do I do?
Sounds like you are trying to update when running the game. If you bought the game directly from Matrix I would go to "My Page", sign in and download the file under WITE2. Then run the download file to update the game (with the game not running of course). If you are a Steam user someone more versed with Steam will have to help you.

Screenshot 2022-12-04 at 7.28.26 PM.png
Screenshot 2022-12-04 at 7.28.26 PM.png (626.59 KiB) Viewed 445 times
Top
User avatar
Erik Rutins
Posts: 39780
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:
Contact Erik Rutins

Re: Update trouble

Post by Erik Rutins »

Hi Jshan,

Could you please contact our site support at support@matrixgames.com and share a screenhsot of the error you are seeing?

Which update method were you using?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Top
Post Reply

Return to “Gary Grigsby's War in the East 2”