Resolution error on ROG Ally

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IceManHG
Posts: 1
Joined: Tue Aug 13, 2024 3:12 am

Resolution error on ROG Ally

Post by IceManHG »

Just purchased the game and tried to launch it on my ROG Ally which runs Win 11. I have included a screenshot of the error as an attachment. Basically it says the current system does not support a 1024x768x32 resolution. My ROG Ally runs at a native 1920x1080. And my only other display setting options within Win 11 are 1600x900 and 1280x720. I have no problems running other games like Panzer Corps Gold. Any advice?
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Hubert Cater
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Joined: Mon Jul 22, 2013 11:42 am
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Re: Resolution error on ROG Ally

Post by Hubert Cater »

Our next build will do a better and more specific job of explaining the exact issue... but until then, the likelyhood is that your Windows Scaling is at something more than 100%, e.g. 150% or maybe even 200%.

What that means is that the resolution might say 1920x1080, but if it is at let's say 150%, then it is actually displaying at 1280x720, which would put the vertical under the minimum of 768 pixels if that makes sense.

If it is the Windows scaling, try changing it to 100% and it should work after that.
Topdecker
Posts: 10
Joined: Sat Sep 01, 2012 4:50 am

Re: Resolution error on ROG Ally

Post by Topdecker »

Just so you know, older Strategic Command titles work without a problem. This is a step backwards.
Topdecker
Posts: 10
Joined: Sat Sep 01, 2012 4:50 am

Re: Resolution error on ROG Ally

Post by Topdecker »

Also worth noting that switching from 200% UI scaling down to 175% was sufficient to allow the game to work.
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