[FIXED] 1.07.1487 Game is stuck when loading save or autosave

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stolowski
Posts: 128
Joined: Sat Dec 02, 2017 10:01 am

[FIXED] 1.07.1487 Game is stuck when loading save or autosave

Post by stolowski »

I started playing Canary's Cage scenario with 1.07.1487 and later saved my game, but after restart the save won't load - loading progress bar doesn't move, the only thing I can do is to close scenario selection window and forcefully quit CMO. The same happens with autosave from that session. Interestingly, an old save (created with the previous version of CMO) from a different scenario loads fine with the new version.

Attaching both my manual save and autosave which both exhibit the problem.
Attachments
Autosave.zip
(1.3 MiB) Downloaded 11 times
jason oates
Posts: 121
Joined: Mon Nov 07, 2011 10:16 pm
Contact:

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by jason oates »

Hi i have a similar problem that is so far unresolved


https://www.matrixgames.com/forums/view ... 0&t=406721
stolowski
Posts: 128
Joined: Sat Dec 02, 2017 10:01 am

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by stolowski »

Thanks, indeed it seems the be same problem. I also see ""Data at the root level is Invalid. Line 1, Position 1" error when this happens.
AreusF
Posts: 3
Joined: Thu Aug 01, 2024 10:58 pm
Location: Ottawa, Canada

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by AreusF »

I am having this exact same problem as well with the new update, and I too see the 'Data at the root level is Invalid.
Attachments
Unable to load scenario.zip
(2.66 MiB) Downloaded 2 times
Last edited by AreusF on Mon Oct 28, 2024 1:43 am, edited 1 time in total.
stolowski
Posts: 128
Joined: Sat Dec 02, 2017 10:01 am

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by stolowski »

That's interesting. But well, my CMO is from Matrix, not steam. Installed fresh a month ago and upgraded to 1.07.1487 a few days ago, I don't see how it could get corrupted (also, I don't think matrix installer makes it possible to check consistency of already installed files?).
jason oates
Posts: 121
Joined: Mon Nov 07, 2011 10:16 pm
Contact:

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by jason oates »

For us thick ones, could you tell us how to fix this please I read the link but its not clear what steps i need to take.
jason oates
Posts: 121
Joined: Mon Nov 07, 2011 10:16 pm
Contact:

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by jason oates »

what stolowski said
Nikel
Posts: 2236
Joined: Tue Mar 24, 2009 10:51 am

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by Nikel »

Then I guess that is a generic error displayed when there is a problem in the saving/loading procedure of the game.
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rosarioed
Posts: 46
Joined: Thu Dec 01, 2022 8:10 am

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by rosarioed »

Hello Guys, thanks for bringing this to our attention, issue has been identified and fixed, we are working to build an hotfix.
After the hotfix id released, corrupted saves will be loadable without any issue or manual intervention to fix the corruption.

While you wait for the hotfix, I fixed the corrupted saves that you uploaded here so you can continue playing Command.
To prevent the issue from appearing again, you need to play with slug-trails disabled until the hotfix is released.
Attachments
Mediterranean Fury 6 - Hammer to Fall! FIXED.zip
(2.5 MiB) Downloaded 4 times
Autosave and Canary's Cage, 2005 FIXED.zip
(1.27 MiB) Downloaded 5 times
AreusF
Posts: 3
Joined: Thu Aug 01, 2024 10:58 pm
Location: Ottawa, Canada

Re: [FIXED] 1.07.1487 Game is stuck when loading save or autosave

Post by AreusF »

Much thanks!!!
stolowski
Posts: 128
Joined: Sat Dec 02, 2017 10:01 am

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by stolowski »

rosarioed wrote: Mon Oct 28, 2024 5:22 pm Hello Guys, thanks for bringing this to our attention, issue has been identified and fixed, we are working to build an hotfix.
After the hotfix id released, corrupted saves will be loadable without any issue or manual intervention to fix the corruption.

While you wait for the hotfix, I fixed the corrupted saves that you uploaded here so you can continue playing Command.
To prevent the issue from appearing again, you need to play with slug-trails disabled until the hotfix is released.
Great you identified the issue! Thanks for prompt reply and fixed saves!
Nikel
Posts: 2236
Joined: Tue Mar 24, 2009 10:51 am

Re: 1.07.1487 Game is stuck when loading save or autosave

Post by Nikel »

rosarioed wrote: Mon Oct 28, 2024 5:22 pm Hello Guys, thanks for bringing this to our attention, issue has been identified and fixed, we are working to build an hotfix.
After the hotfix id released, corrupted saves will be loadable without any issue or manual intervention to fix the corruption.

While you wait for the hotfix, I fixed the corrupted saves that you uploaded here so you can continue playing Command.
To prevent the issue from appearing again, you need to play with slug-trails disabled until the hotfix is released.

The same problem was reported in other saves that were not fixed, it happened before the current build, the cause was different?

https://www.matrixgames.com/forums/view ... 6#p5188726

https://www.matrixgames.com/forums/view ... 7#p5144017
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