Any body Home????????????

Cadd43 · Post by **Cadd43** » Sat Jan 13, 2001 5:09 am

All I need is a simple yes or no answer, do ya have to be here a year before you are considered worthy of a reply??????If it doesnt involve playing the game Im shit outta luck huh??????????? I didnt get a response on the first post will I on this one????? Any brains in here?I tried to install the game server program that came with the game. All went well until I tried to execute it. Came back with message that my OCX file was older than version of the game.I did reboot as informed before trying to execute it. So I tried to download the patch at Matrix's site, but couldnt due to the fact that the file is no longer on the FTP server that provides it. Any suggestions or Ideas?

Joe Osborne · Post by **Joe Osborne** » Sat Jan 13, 2001 5:45 am

Cadd43,

I'm sorry if we didn't answer your plea within the first micro seconds of your travail.

The guys at Matrix (of which I'm proudly one) have always prided ourselves with a quick reply to folks questions, and have dedicated ourselves to helping out our players. Not to mention the incredible support of the wargamers who grace these forums who spend a lot of their OWN time and I might add money (CD burns) to help out players.

I'm sorry that the gameserver client didn't load for you .....really I am.

As far as the quote "Any brains in here?" My response would be if you were the only person on these boards I would have to say obviously not.

We regret that the game client didn't load as you and we both would have liked, but if you'd lighten up, and be a bit more civil you would certainly get a helpful response I'm sure.

Seeing as you say "All I need is a simple yes or no answer" to the question posted by you "Any suggestions or ideas?"

My answer is ..."no".

I apologize to the many wonderful people who visit these forums and support Matrix, but as Popeye once said..."I've taken all I can stanz and I can't stanz no more".

Joe Osborne

Originally posted by Cadd43:
All I need is a simple yes or no answer, do ya have to be here a year before you are considered worthy of a reply??????If it doesnt involve playing the game Im shit outta luck huh??????????? I didnt get a response on the first post will I on this one????? Any brains in here?I tried to install the game server program that came with the game. All went well until I tried to execute it. Came back with message that my OCX file was older than version of the game.I did reboot as informed before trying to execute it. So I tried to download the patch at Matrix's site, but couldnt due to the fact that the file is no longer on the FTP server that provides it. Any suggestions or Ideas?

WW2'er · Post by **WW2'er** » Sat Jan 13, 2001 5:45 am

Yes.

WW2'er

JWW · Post by **JWW** » Sat Jan 13, 2001 6:21 am

Maybe it's because you're from Philadelphia.

Cadd43 · Post by **Cadd43** » Sat Jan 13, 2001 6:25 am

And your Point?????????

JWW · Post by **JWW** » Sat Jan 13, 2001 6:25 am

Seriously, you have just dissed what I have found to be the most responsive wargame company I have ever dealt with. That doesn't mean that they sometimes fail to immediately jump when someone posts, but their responses are in general incredibly rapid. So, chill.

Cadd43 · Post by **Cadd43** » Sat Jan 13, 2001 6:34 am

ummmm I am chilled Ok? I apologized twice.... yes they are a good company and all i want to do is try to play the game on the net is that asking to much?????? I would say were i am from but that is besides the point. I dont need any stereotyping that has nothing to do with my post to begin with........ I waited for 4 hours for a response I dont think that is being impatient do you?????? Evidently there is a bug in the program maybe? dunno but thats why Im asking to begin with. Ok Im chilled.....

Gurney Halleck · Post by **Gurney Halleck** » Sat Jan 13, 2001 6:56 am

"I waited for 4 hours for a response I dont think that is being impatient do you??????"

Yes it is being impatient.. the proper etiquette is waiting till the next day before "Politely" bumping the topic back to the top of the forums...

Gurney

Reg · Post by **Reg** » Sat Jan 13, 2001 7:06 am

There are people from all over the world watching this forum so it would not be unreasonable to wait 24 hours to allow others in different time zones to consider your request.

Also remember that technical problems may take a bit of thought or research before a solution can be proposed. Give everyone a chance to reply.

Reg.

[This message has been edited by Reg (edited January 12, 2001).]

Joe Osborne · Post by **Joe Osborne** » Sat Jan 13, 2001 7:07 am

Originally posted by Cadd43:
ummmm I am chilled Ok? I apologized twice.... yes they are a good company and all i want to do is try to play the game on the net is that asking to much?????? I would say were i am from but that is besides the point. I dont need any stereotyping that has nothing to do with my post to begin with........ I waited for 4 hours for a response I dont think that is being impatient do you?????? Evidently there is a bug in the program maybe? dunno but thats why Im asking to begin with. Ok Im chilled.....

AHHHHHHHHHHHHH... now this room is feeling a bit cooler!

No more heat.

Very comfortable...I can almost feel the love

You have to have the newest version....go to Combat Net section of Matrix and go to bottom of page and download from site 2...... site 1 is not working....our apologies...

Regards and basking in the aura of love,

Joe Osborne

Cadd43 · Post by **Cadd43** » Sat Jan 13, 2001 7:27 am

Thank you first of all Joe!!!

Im kinda new to this forum thing. Matter of fact, Im new to the city of Philadelphia in reference to an earlier remark as to my location. Im just an old country boy. I enjoy war games immensely, I suppose after spending a decade in the 101st Airborne which just so happens to be my place of birth. Might be why I am a tad edgy at times. I didnt mean any disrespect in any shape, form or fashion. So to all that post here I humbly apologize for my impatient attitude. So let me try to reinstall the software,and see what happens then we can do our fighting in the game and not here. Again I apologize.

AmmoSgt · Post by **AmmoSgt** » Sat Jan 13, 2001 8:18 am

I tell you ..this forum is one class act .. style ya got style ... well to help offset the negative waves always with those negative waves ... I just had to say class act and Thanks again to the Matrix staff and all that ya do ..

Warhorse · Post by **Warhorse** » Sat Jan 13, 2001 4:19 pm

Cadd43, from Philly, eh? I'm about 35-40 minutes from you, live in Compass, PA, near Gap, and Lancaster. Welcome on board man!!

------------------
Mike Amos
Meine Ehre Heisst Treue

Panzer Capta · Post by **Panzer Capta** » Sat Jan 13, 2001 7:25 pm

Originally posted by Cadd43:
All I need is a simple yes or no answer, do ya have to be here a year before you are considered worthy of a reply??????If it doesnt involve playing the game Im shit outta luck huh??????????? I didnt get a response on the first post will I on this one????? Any brains in here?I tried to install the game server program that came with the game. All went well until I tried to execute it. Came back with message that my OCX file was older than version of the game.I did reboot as informed before trying to execute it. So I tried to download the patch at Matrix's site, but couldnt due to the fact that the file is no longer on the FTP server that provides it. Any suggestions or Ideas?

I am afraid that you have a terrible misconception of the lads in this forum. They are all extremely helpful and friendly....as you will learn if you give it a chance.

JWW · Post by **JWW** » Sun Jan 14, 2001 1:25 am

Airborne, that explains it. As a retired "leg" officer, I can say I always hated to deal with the aiborne types. They were always in the "make it happen mode" no matter how trivial the problem. I mean, as the old saying goes, "Why jump out of a perfectly good airplane?"

Now, I was just kidding, just like the Philly comment. As one of the non-expert posters here (Please NEVER ask me to answer a question.), let me welcome you aboard, even if you are airborne.

Greg McCarty · Post by **Greg McCarty** » Sun Jan 14, 2001 2:17 am

Originally posted by Cadd43:
All I need is a simple yes or no answer, do ya have to be here a year before you are considered worthy of a reply??????If it doesnt involve playing the game Im shit outta luck huh??????????? I didnt get a response on the first post will I on this one????? Any brains in here?I tried to install the game server program that came with the game. All went well until I tried to execute it. Came back with message that my OCX file was older than version of the game.I did reboot as informed before trying to execute it. So I tried to download the patch at Matrix's site, but couldnt due to the fact that the file is no longer on the FTP server that provides it. Any suggestions or Ideas?

Yes; calm down. Take a deep breath. (a whiskey Manhattan does it for me) Stick
around. There is more knowlege and info here
than you can assimilate in a year. All will
be revealed if you're patient. Personally, I've gotten more for free from this company
than a fist full of cash ever bought me from
others. If you like military sims --and history, you're in the right spot. In time... maybe you'll be moved to contribute.

------------------

Greg.

37 mill AA...
can suddenly ruin your day.

David Heath · Post by **David Heath** » Sun Jan 14, 2001 2:20 am

Cadd44

Send me your e-mail address and I end you the new version to try and see if that fixes your problem.

David

Wild Bill · Post by **Wild Bill** » Sun Jan 14, 2001 3:06 am

A little late, but I'm here. Cadd43, apology accepted.

If you have ever dealt with gaming companies you will find as a rule you never get an answer at all. But we don't work that way.

We have always prided ourselves on helping when and however we can. We do that because we too are gamers first and foremost.

So no need to rehash all that has already been said. I hope you realize that we are on your side and we do care.

As for "brains," I'll leave that alone. We sometimes feel lobotomized with so much to do, but I think a few marbles are still rolling around in the hallways of our minds

Welcome to the group! Best group of gamers you'll ever find, right here on this forum, where civility and common courtesy RULE!

Wild Bill

------------------
In Arduis Fidelis
Wild Bill Wilder
Coordinator, Scenario Design
Matrix Games

Kernel Klink · Post by **Kernel Klink** » Sun Jan 14, 2001 7:14 am

To all new recruits,

I am a new recruit.We had problems with the game locking while on net play.

my buddy posted the question and received a reply from Paul almost immediatly,about 24 hours.

Also we are very honored that the patch for this was given a high priority for ver 4.6
NO gaming co. would ever do this.
We still cant beleive our good fortune for this fine game and great people.

orc4hire · Post by **orc4hire** » Sun Jan 14, 2001 7:47 am

Cadd43,

You really will get better responses from people if you don't start out by insulting them, and if you give people a chance to answer you before you escalate your complaints.

And before complaining about Matrix' service, think on this; they've spend god only knows how many hours, and how much money (well, okay, there are probably a few people who know how much money....), just to provide you with a great game free for the downloading. And they've put more work into patching and upgrading this free game in response to user input than pretty much any company out there puts into maintaining a game that would cost you $50. A 4 hour wait for an answer isn't much compared to that, now is it?