Starshatter does not work

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Angelican
Posts: 1
Joined: Sun Jun 27, 2004 10:48 pm

Starshatter does not work

Post by Angelican »

Hi there I just got home from Origins and attemtped to install the game. I am getting a decompression error and can not run the game... Need help please.

Here is the error mesg

A decompression error has been detected (#7)
File CRC Mismatch- Data Integrity Error
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TheDeadlyShoe
Posts: 549
Joined: Tue Apr 06, 2004 3:06 pm

RE: Starshatter does not work

Post by TheDeadlyShoe »

Wish I could help you, but... well.

What stage of the install process does this happen for? A specific file?
@TheDeadlyShoe> Unless, say, you could make black holes at will.
@Razeam> I can do that but I don't want to.
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Erik Rutins
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RE: Starshatter does not work

Post by Erik Rutins »

Angelican,

Sorry to hear that you are having problems with your copy. It may be that the CD has an issue. First, try cleaning it with some distilled water and a soft cloth to make sure it's clean. If that still doesn't work, can you please contact us at support@matrixgames.com with your serial number and more details (OS, system specs, etc.)? Thanks.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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DamoclesX
Posts: 872
Joined: Thu Apr 08, 2004 10:50 pm
Location: Canada

RE: Starshatter does not work

Post by DamoclesX »

That does sound like its having problems reading the info from the cd

try to copy the cd to a directory on your hdd, then run it from there, maby something is up with your cd drive being flaky at times.
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Kuokkanen
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Joined: Fri Apr 02, 2004 1:16 pm

RE: Starshatter does not work

Post by Kuokkanen »

Doesn't mean problem isn't on disc. I have similar experience: installation of Total Annihilation: Battle Tactics was real pain when drive didn't read disc and during install there was error messages. Got it finally, after about 10th time and then I noticed TA is funky and I had to uninstall and install TA and expansion packs (icluding Battle Tactics).

I don't know what was the problem. It was unused and disc seemed intact (if I recall correctly).
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