Still unable to purchase from online store

SPWaW is a tactical squad-level World War II game on single platoon or up to an entire battalion through Europe and the Pacific (1939 to 1945).

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Fabs
Posts: 396
Joined: Mon Jun 05, 2000 8:00 am
Location: London, U.K.
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Still unable to purchase from online store

Post by Fabs »

I am still getting this damned message after filling in my billing details:

ERROR: Couldn't contact rating server!
Please contact website administrator. GoShip method has not been fully setup.
Error message: Couldn't contact rating server!

This can't be because of congestion. I have tried and tried at all hours of the day and many times, but I still get this.

I'm trying to order from the UK.

What should I do? I have nearly exhausted my determination.
Fabs
Fabs
Posts: 396
Joined: Mon Jun 05, 2000 8:00 am
Location: London, U.K.
Contact:

Post by Fabs »

It would be nice to receive some sort of a reply.
Fabs
McGib
Posts: 394
Joined: Mon Jun 26, 2000 8:00 am
Location: Ontario Canada

Post by McGib »

I'm in the same boat as you Fabs. Paul has told me it is a software problem that they are trying to fix. For some reason certain geographical areas can not order.
Following is Paul's email to me regarding being unable to order from the online store.

"We are currently reconfiguring the Goship application and implementing some new features. I will post when the new version is up."
Ready Aye Ready
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Alby
Posts: 4659
Joined: Sat Apr 29, 2000 8:00 am
Location: Greenwood, Indiana
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Post by Alby »

try posting here http://www.matrixgames.com/cgi-bin/ultimatebb.cgi?ubb=forum&f=24
That is the purchasing/shipping problems forum, also they are aware of that error message as others have posted the same thing, They say they are working to correct the problem

Fabs
Posts: 396
Joined: Mon Jun 05, 2000 8:00 am
Location: London, U.K.
Contact:

Post by Fabs »

Thanks, guys. looks like I'll be going away for Easter without V5 and without having placed an order for MCNA.

Ain't life a bitch sometimes? :(
Fabs
Joaquim
Posts: 27
Joined: Thu Mar 22, 2001 10:00 am
Location: Portugal

Post by Joaquim »


Ain't life a bitch sometimes?
Sometimes?!?! :D

I'm having the same problem... I'm thinking of faxing my preorder...

Joaquim
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