Where Is My CD?

Gary Grigsby's strategic level wargame covering the entire War in the Pacific from 1941 to 1945 or beyond.

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smallie1
Posts: 27
Joined: Sat Feb 07, 2004 6:12 pm

Where Is My CD?

Post by smallie1 »

Ordered CD on demand on July 3. Tried using on-line support, but when I try to submit an email through Digital River (which says my order is complete) I get a screen not found error. And I see no phone numbers or other avenues of support.


Anyone from Matrix able to help me out?
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Mr.Frag
Posts: 11195
Joined: Wed Dec 18, 2002 5:00 pm
Location: Purgatory

RE: Where Is My CD?

Post by Mr.Frag »

Email your info to support@matrixgames.com

They'll take care of you.
smallie1
Posts: 27
Joined: Sat Feb 07, 2004 6:12 pm

RE: Where Is My CD?

Post by smallie1 »

Email sent.

Thanks for the address.
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52nd Lowland
Posts: 244
Joined: Wed Jun 16, 2004 4:38 pm

RE: Where Is My CD?

Post by 52nd Lowland »

Well i have just received my CD after ordering on the 4th of July,guess it must have went on one of those Liberty ships from the States...[:D]
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andytimtim
Posts: 150
Joined: Thu Jul 15, 2004 6:06 pm
Location: Livingston, Scotland

RE: Where Is My CD?

Post by andytimtim »

congrads 52nd lowland, your probably the first person in scotland to recieve yours!![:D]
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52nd Lowland
Posts: 244
Joined: Wed Jun 16, 2004 4:38 pm

RE: Where Is My CD?

Post by 52nd Lowland »

Im going to lock my door just incase you decide to pay a visit...[:D]
herbieh
Posts: 804
Joined: Fri Aug 30, 2002 5:54 am
Location: Sydney Australia

RE: Where Is My CD?

Post by herbieh »

Well its over 3 weeks now(business days) and still no banana here in Australia for a CD, Which @#$%%$#@ me off, as my wife ordered a CD game same day off another company and got it in 10 days.
This plain sucks.[:@]
Advise, if you want this game think very carefully if you dont have broadband cable.
Big seas, Fast ships, life tastes better with salt
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DrewBlack
Posts: 835
Joined: Fri Jul 02, 2004 11:11 pm
Location: North Wales, UK

RE: Where Is My CD?

Post by DrewBlack »

Hi all

I orderd mine on the 2/07/04 via digital download and received my copy on Saturday Morning... by the way its posted from France.

Well thats Welsh post for u...... ;-)

Drew

PS whens the patch ready???????????????????????
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Marc von Martial
Posts: 5292
Joined: Thu Jan 04, 2001 4:00 pm
Location: Bonn, Germany
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RE: Where Is My CD?

Post by Marc von Martial »

ORIGINAL: herbieh

Well its over 3 weeks now(business days) and still no banana here in Australia for a CD, Which @#$%%$#@ me off, as my wife ordered a CD game same day off another company and got it in 10 days.
This plain sucks.[:@]
Advise, if you want this game think very carefully if you dont have broadband cable.

Did you drop us an email allready to support@matrixgames.com? Please include you order number.
herbieh
Posts: 804
Joined: Fri Aug 30, 2002 5:54 am
Location: Sydney Australia

RE: Where Is My CD?

Post by herbieh »

Thanks for reply, sorry about getting antsy, just getting frustrated. Will send E mail tonight when I get home and find order number.

Thanks for the reply again[&o][&o][&o]
Big seas, Fast ships, life tastes better with salt
JamesM
Posts: 1026
Joined: Mon Aug 28, 2000 8:00 am
Location: QLD, Australia

RE: Where Is My CD?

Post by JamesM »

Hey I ordered mine on 1 July and am still awaiting on my CD in OZ. Is it being sent by boat?
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Oliver Heindorf
Posts: 1911
Joined: Wed May 01, 2002 2:49 am
Location: Hamburg/Deutschland

RE: Where Is My CD?

Post by Oliver Heindorf »

mine arrived in germany after 14 business days by air mail, ordered the very first day when it was aviable.
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Arnir
Posts: 482
Joined: Fri Oct 11, 2002 11:07 pm
Location: Alberta. In Texas.

RE: Where Is My CD?

Post by Arnir »

I'm confused. (Shocking, I know.) I thought European orders were sent from the warehouse in the UK? Is that true or are they all shipping out of the US?
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