CTD when I try 3D mode

Post bug reports and ask for tech support here.
Post Reply
Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

CTD when I try 3D mode

Post by Buck Beach »

I have a Radeon 9600 Series video card and while not the hottest card on the block (rather poor actually) it should be able to handle the 3D play. Rest of the system is an AMD Athlo 2800+ 2.07 Ghz with 1.00 GB Ram. Any idea what is happening?[&:]
User avatar
IainMcNeil
Posts: 2784
Joined: Tue Oct 26, 2004 10:01 am
Location: London
Contact:

RE: CTD when I try 3D mode

Post by IainMcNeil »

Have you got the latest drivers for your card? This can often cause this sort of problem. I'm trying to think what else to try, but I'll probably have to ask Phil when he's back.
Iain McNeil
Director
Matrix Games
Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

RE: CTD when I try 3D mode

Post by Buck Beach »

ORIGINAL: Iain McNeil

Have you got the latest drivers for your card? This can often cause this sort of problem. I'm trying to think what else to try, but I'll probably have to ask Phil when he's back.


I updated the driver through Mar 2004 (6.14.10.6462) using the auto update on the control panel system location. I still have the problem!! I am currently downloading a newer driver through ATI dated 12/13/2004 (6.14.10.6497) but this is subsequent to the release of the game and I don't expect it to clear the problem. Did you find out anything???
User avatar
IainMcNeil
Posts: 2784
Joined: Tue Oct 26, 2004 10:01 am
Location: London
Contact:

RE: CTD when I try 3D mode

Post by IainMcNeil »

I'll ask him again. He's a bit snowed under so sometimes things slip through.
Iain McNeil
Director
Matrix Games
User avatar
Erik Rutins
Posts: 39750
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: CTD when I try 3D mode

Post by Erik Rutins »

Buck,

Can you please post a DxDiag file for us to check? Thanks.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

RE: CTD when I try 3D mode

Post by Buck Beach »

ORIGINAL: Erik Rutins

Buck,

Can you please post a DxDiag file for us to check? Thanks.

Regards,

- Erik


How do I get that?
User avatar
Erik Rutins
Posts: 39750
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: CTD when I try 3D mode

Post by Erik Rutins »

Buck,

See the thread "Direct Dialog - How To" at the top of this forum.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

RE: CTD when I try 3D mode

Post by Buck Beach »

ORIGINAL: Erik Rutins

Buck,

See the thread "Direct Dialog - How To" at the top of this forum.

Regards,

- Erik

Here it is (I think)
Attachments
DxDiag.txt
(43.16 KiB) Downloaded 28 times
User avatar
Arralen
Posts: 911
Joined: Sun May 21, 2000 8:00 am

RE: CTD when I try 3D mode

Post by Arralen »

> D3D Status: Not Available
> AGP Status: Not Available

this will never work ... re-install motherboard/chipset drivers.
Could it be there was an issue with the IDE somewhat-port somehow drivers that come with that driver package .. can't remember atm. Better check the web for information.

> Name: RADEON 9600 SERIES - Secondary
> Device ID: PCI\VEN_1002&DEV_4171&SUBSYS_2074148C&REV_00\4&1FEB96E4&0&0108
> Name: RADEON 9600 SERIES
> Device ID: PCI\VEN_1002&DEV_4151&SUBSYS_2075148C&REV_00\4&1FEB96E4&0&0008

Is it a dual channel card? Really 2 cards installed? Maybe it's a remnant from an old driver installation. Get yourself a reg cleaner...
AMD FX-4300
Gigabyte 970A-DS3P
Kingston 24GB DDR3-1600 (PC3-12800)
Asus GTX 750 Ti OC 2GB GDDR5
Kingston SV300 120 GB
Windows 8.1
Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

RE: CTD when I try 3D mode

Post by Buck Beach »

I have no idea why I have two display devices listed. I have a Reg cleaning and nothing ever came up about those devices.

Now for the good news. Through a series of downloads to get Catalyst control center to load up and a clean up of older unused files associated with the drivers and control panels/tools, I have finally gotten the 3D mode to work. Yes I was able to enable the AGP and the 3d modes. A success story (and I don't have many when I start messing with things) but don't really know how. I downloaded and installed 1) new drivers 2) ATI Catalyst 3) ATI Catalyst Control Center (which needed Micrsoft's.NET Version 1.1 Framework)

Four separate downloads over a dial-up amounting to over 60Megs. It took forever but eventually success. Not really sure 3D was worth it but everything seems to be running right, except for the dual displays. I don't dare press my luck and change anything right now. Thanks for your help guys.
Post Reply

Return to “Tech Support”