Flashpoint Germany Released!
Moderators: IronManBeta, CapnDarwin
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
Flashpoint Germany Released!
Hi All,
There will be a formal announcement later today, but the store (for once) was finished a bit early and Flashpoint Germany is now available for purchase. I figured I'd post to make sure you knew it was a good copy and ok to proceed with purchase. Have a look, it should show up in the "New Releases", "Modern" and "All Games" categories.
Thanks for all your support, enjoy the game!
Regards,
- Erik
There will be a formal announcement later today, but the store (for once) was finished a bit early and Flashpoint Germany is now available for purchase. I figured I'd post to make sure you knew it was a good copy and ok to proceed with purchase. Have a look, it should show up in the "New Releases", "Modern" and "All Games" categories.
Thanks for all your support, enjoy the game!
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released!
Just to pre-answer what will likely be a frequently asked question:
The initial release is only for the downloadable game. Production has started on the physical copy (color printed DVD Box and CD) and it will be available within two weeks through the same page on the online store. If you wish to get a boxed copy rather than a download, please wait until that option is available. As with all our titles, the boxed copy is $10 more than the download price.
Regards,
- Erik
The initial release is only for the downloadable game. Production has started on the physical copy (color printed DVD Box and CD) and it will be available within two weeks through the same page on the online store. If you wish to get a boxed copy rather than a download, please wait until that option is available. As with all our titles, the boxed copy is $10 more than the download price.
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: Flashpoint Germany Released!
Erik -
Can I buy the download copy now and then order the CD version when it is available?
In other words can I come back in a week and order the CD version for $10 if I purchase just the download option now.
Thanks for the excellent news!
Can I buy the download copy now and then order the CD version when it is available?
In other words can I come back in a week and order the CD version for $10 if I purchase just the download option now.
Thanks for the excellent news!
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released!
Sabre100,
Unfortunately, no. That's something we're working on with DR. Right now it's either/or, so if you want the physical copy (or think you will), it's best to wait. I hope we'll have this resolved within the next month or two so that ordering a physical copy after a download won't be a problem.
Regards,
- Erik
Unfortunately, no. That's something we're working on with DR. Right now it's either/or, so if you want the physical copy (or think you will), it's best to wait. I hope we'll have this resolved within the next month or two so that ordering a physical copy after a download won't be a problem.
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
- TheHellPatrol
- Posts: 1588
- Joined: Fri Jul 02, 2004 9:41 pm
RE: Flashpoint Germany Released!
Downloading it now, could i be the first? Again...[:D][;)]
A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau
Henry David Thoreau
RE: Flashpoint Germany Released!
Erik -
Thanks for reply cant wait two weeks so I just purchased it now, and will burn it to CD for backup. Please work on fixing issues with DR where previous purchasers can go and buy the CD version down the road after it is released this will make it so much better.
Regards
Thanks for reply cant wait two weeks so I just purchased it now, and will burn it to CD for backup. Please work on fixing issues with DR where previous purchasers can go and buy the CD version down the road after it is released this will make it so much better.
Regards
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released!
HellPatrol, Sabre,
Thanks for your support. Enjoy! Let us know how you like it (I suggest starting with the tutorial in the manual and the tutorial scenarios to get the hang of things).
Regards,
- Erik
Thanks for your support. Enjoy! Let us know how you like it (I suggest starting with the tutorial in the manual and the tutorial scenarios to get the hang of things).
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: Flashpoint Germany Released! Serial Number not working!
Serial Number not working!
I downloaded, started install, pasted the serial number in and, NO! 'This serial number is invalid. WTF? Hey, I want to play the game i just bought!
Perc.
I downloaded, started install, pasted the serial number in and, NO! 'This serial number is invalid. WTF? Hey, I want to play the game i just bought!
Perc.
- TheHellPatrol
- Posts: 1588
- Joined: Fri Jul 02, 2004 9:41 pm
RE: Flashpoint Germany Released! Serial Number not working!
[:@]Same here, i want blood!ORIGINAL: Percopius
Serial Number not working!
I downloaded, started install, pasted the serial number in and, NO! 'This serial number is invalid. WTF? Hey, I want to play the game i just bought!
Perc.
A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau
Henry David Thoreau
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released! Serial Number not working!
See my reply in the support forum. Whatever the cause of this is, we'll have it sorted out today so that you can all start playing.
Regards,
- Erik
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
RE: Flashpoint Germany Released! Serial Number not working!
Gonna wait for the boxed version. Hard to wait that long! [:)]
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released! Serial Number not working!
FYI, the game is temporarily off the store while we fix the store serial number issue. I'll post here as soon as it's back online.
Regards,
- Erik
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
- Oleg Mastruko
- Posts: 4534
- Joined: Sat Oct 21, 2000 8:00 am
RE: Flashpoint Germany Released! Serial Number not working!
Is that good ole Digital River back in action again, this time on German front? [:D][:@][:D]
O.
O.
- TheHellPatrol
- Posts: 1588
- Joined: Fri Jul 02, 2004 9:41 pm
RE: Flashpoint Germany Released! Serial Number not working!
Suprised???[8|][:D][;)]ORIGINAL: Oleg Mastruko
Is that good ole Digital River back in action again, this time on German front? [:D][:@][:D]
O.
A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau
Henry David Thoreau
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released! Serial Number not working!
Ok, Flashpoint Germany is up for sale again. All serial numbers have been verified and it's fine for all new purchases.
Those who bought earlier and received an invalid serial number, I just got off the phone with DR again and they have several people going through their transaction database right now, reassigning numbers and getting ready to send out another e-mail to all of you. It shouldn't be long before this issue is completely resolved.
Regards,
- Erik
Those who bought earlier and received an invalid serial number, I just got off the phone with DR again and they have several people going through their transaction database right now, reassigning numbers and getting ready to send out another e-mail to all of you. It shouldn't be long before this issue is completely resolved.
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released! Serial Number not working!
Ok, looks like the folks who got invalid serial numbers earlier are already receiving e-mails with replacements. Thank you for your patience, apologies for the inconvenience.
Just to reiterate for new customers browsing here - the problem is solved, it's fine to order.
Regards,
- Erik
Just to reiterate for new customers browsing here - the problem is solved, it's fine to order.
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
- HercMighty
- Posts: 399
- Joined: Fri Oct 31, 2003 7:09 pm
- Location: Minnesota, USA
RE: Flashpoint Germany Released! Serial Number not working!
Erik,
I go back and look, but is it not up on the North American side?
Thanks
I go back and look, but is it not up on the North American side?
Thanks
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released! Serial Number not working!
Herc,
The store cache may still be clearing or your browser cache may also be at work. Try a Control-Refresh on the store page and try clearing your browser cache if it still doesn't show up for you. I'm looking at the uncached version and it is definitely back up. In the worst case, it will take slightly less than an hour from now for the store server cache to clear.
Regards,
- Erik
The store cache may still be clearing or your browser cache may also be at work. Try a Control-Refresh on the store page and try clearing your browser cache if it still doesn't show up for you. I'm looking at the uncached version and it is definitely back up. In the worst case, it will take slightly less than an hour from now for the store server cache to clear.
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
- HercMighty
- Posts: 399
- Joined: Fri Oct 31, 2003 7:09 pm
- Location: Minnesota, USA
RE: Flashpoint Germany Released! Serial Number not working!
Okay I will let the store Cache clear-- Doing the CNTRL-Refresh was no help.
Thanks
Thanks
- Erik Rutins
- Posts: 39759
- Joined: Tue Mar 28, 2000 4:00 pm
- Location: Vermont, USA
- Contact:
RE: Flashpoint Germany Released! Serial Number not working!
Herc,
I just double-checked, it's there but the US store server is still clearing its cache.
Regards,
- Erik
I just double-checked, it's there but the US store server is still clearing its cache.
Regards,
- Erik
Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/
Freedom is not Free.



