Retail Owners

Korsun Pocket is a the second game using the award winning SSG Decisive Battles game engine. Korsun Pocket recreates the desperate German attempt to escape encirclement on the Russian Front early in 1944. The battle is a tense and exciting struggle, with neither side having a decisive advantage, as the Russians struggle to form the pocket, then try to resist successive German rescue efforts and last ditch attempts at breakout.
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HercMighty
Posts: 397
Joined: Fri Oct 31, 2003 7:09 pm
Location: Minnesota, USA

Retail Owners

Post by HercMighty »

Is there a way for us to re-register this game in the members section and get a serial number so we no longer have to insert the CD when we want to play?

Regards

I suppose Korsun & Dnper scenarios will not be upgraded to work within BIN even if it is for a fee?
bradclark1
Posts: 58
Joined: Wed Mar 30, 2005 12:47 am

RE: Retail Owners

Post by bradclark1 »

I got hit with a virus and need to reinstall KP. Where is the serial number? I can't remember. I checked the box and manual, no luck.
And no I'm not a slug. This is legit.

Thanks,
Brad
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Erik Rutins
Posts: 39652
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Retail Owners

Post by Erik Rutins »

Sorry, no - the versions you have included a completely different type of copy protection. We can't change that now.

Please note, unless you originally purchased Korsun Pocket online through our online store as a serial number installer (within the last couple of months, the option did not exist before that), then you never had a serial number and do not need one in order to reinstall.

For updates, just click on GAMES above, then on Latest Downloads in the top left. All updates work fine both for the vast majority that have pre-serial number versions and the new owners who have the serialized installer (which doesn't actually need any updates as it is the latest version, come to think of it).

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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pterrok
Posts: 79
Joined: Wed Nov 12, 2003 11:37 pm
Location: Shreveport, LA USA

RE: Retail Owners

Post by pterrok »

Herc, if you still have the CD, get the 1.12 patch that allows you to play without having the CD in the drive any more!

Brad, if you were download only--which has only been available for a short while for KP--there IS a way to get your download again, but if all you had was the original CD then you just need to reinstall it. If you've lost the CD you're probably out of luck since Matrix would have no record of your purchase. Hmmm, I can't remember if there was an electronic registration form--if so you may be in luck, but Matrix will have to answer your question...


--Edit--
Rats! Eric got it answered just before me!
bradclark1
Posts: 58
Joined: Wed Mar 30, 2005 12:47 am

RE: Retail Owners

Post by bradclark1 »

I don't need one. I'm so used to having to punch in serial numbers I didn't even try to install without one. No wonder I couldn't find it. [>:] [:)]

Brad
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