Fun With EB Games again

Gary Grigsby's World At War gives you the chance to really run a world war. History is yours to write and things may turn out differently. The Western Allies may be conquered by Germany, or Japan may defeat China. With you at the controls, leading the fates of nations and alliances. Take command in this dynamic turn-based game and test strategies that long-past generals and world leaders could only dream of. Now anything is possible in this new strategic offering from Matrix Games and 2 by 3 Games.

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donkuchi19
Posts: 1063
Joined: Sun Mar 14, 2004 4:28 pm
Location: Cleveland, Ohio

Fun With EB Games again

Post by donkuchi19 »

I had pre-ordered WAW from EB online last week and had it set for delivery. With all of the problems they were having (EB not Matrix) I decided to cancel my order on Monday and go with DD. I canceled the order and it showed it was being modified on their web site. It wouldn't let me do anything else to it. I just checked my order status with them again and now it is showing open which means they are getting ready to ship it anyways. When I called, they said refuse the shipment and they will credit it when they get it back. They are such fun to deal with.

BTW: Love the game though.
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TheHellPatrol
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Joined: Fri Jul 02, 2004 9:41 pm

RE: Fun With EB Games again

Post by TheHellPatrol »

I would keep it if you didn't have to pay next-day shipping, the box version will always come in handy. If you call them and point out their error they may even credit the shipping fee. I cancelled my old "next-day" pre-order because they let me fall through the cracks and now have an open "super-saver" that i'm still waiting on but they did make it worth my while, when they mess up they do at least make all efforts to rectify the situation.
An amusing side note: when i placed a new order for a WAW retail copy, after dd'ing from Matrix, i pre-ordered Splinter Cell:Chaos Theory for TheHellPatrol Jr. and it shipped yesterday[X(] while i'm still waiting (no rush now) on WAW[:D].
A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau
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donkuchi19
Posts: 1063
Joined: Sun Mar 14, 2004 4:28 pm
Location: Cleveland, Ohio

RE: Fun With EB Games again

Post by donkuchi19 »

I just got the e-mail confirming shipment. I called them again and they were more helpful this time. (I had overnight shipping so it will be here tomorrow when I get home). Since I will not be home to refuse the shipment, they agreed to refund the shipping and I can take it into my local EB Games and get a refund. (I will probably just exchange it for SH3 though since everyone seems to be raving about it)

(If you live in the Parma, Ohio area, the EB games at Pleasant Valley shopping center will have a new unopened game by tomorrow evening.)
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TheHellPatrol
Posts: 1588
Joined: Fri Jul 02, 2004 9:41 pm

RE: Fun With EB Games again

Post by TheHellPatrol »

[:D]Keep it, you got free shipping![;)] SH3 is all that AND a bag of chips if you've got the rig to enjoy it, one of my top purchases this year (and last). If WAW would have come out earlier i never would have even tried it, and though i'm on my 14th patrol i think i'll be glued to WAW for some time...WAW: the game to end all games[8D]
A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau
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donkuchi19
Posts: 1063
Joined: Sun Mar 14, 2004 4:28 pm
Location: Cleveland, Ohio

RE: Fun With EB Games again

Post by donkuchi19 »

I returned the game last night. (There was already one on the shelf) They now have two copies for sale.
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