Redownloading to new computer

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milesjb
Posts: 119
Joined: Sat May 18, 2002 11:18 pm
Location: Greenville, SC

Redownloading to new computer

Post by milesjb »

Hi,

I've just bought a new computer and would like to redownload Flashpoint Germany.
I have my serial number. Can someone please tell me what to do.

TIA,
Miles
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Erik Rutins
Posts: 39761
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Redownloading to new computer

Post by Erik Rutins »

Miles,

First, always back up your download to CD or some removable storage to make sure you don't lose it if you reinstall. If you need to re-download, try going to www.findmyorder.com. If your download window has expired, contact us at support@matrixgames.com. Again, the best policy is to back up your download as the initial download timeframe is 30 days from purchase.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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