Search found 15 matches

by SolomonGrundy
Thu Jan 24, 2008 4:46 am
Forum: Unofficial Tech Support By Gamers for Gamers
Topic: Return of defective product
Replies: 1
Views: 73

Return of defective product

<t> My customer #1608255322, Order# 1635951718 was ordered Nov. 7, 2007 for a Christmas gift so the game (Commander: Europe at War) was not opened until late Dec. My husband has made much contact through the forum to get the game working, without success. He has been playing another game which works ...
by SolomonGrundy
Thu Jan 24, 2008 4:43 am
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

<t> My customer #1608255322, Order# 1635951718 was ordered Nov. 7, 2007 for a Christmas gift so the game (Commander: Europe at War) was not opened until late Dec.&nbsp; My husband has made much contact through the forum to get the game working, without success.&nbsp; He has been playing another game ...
by SolomonGrundy
Sun Dec 30, 2007 7:47 am
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

<t> Well I guess that's that! I can't play the game and I can't figure out why. I appreciate the help you gave trying to help me. Game support offered one suggestion and it didn't work, so they abandoned me to my own means of figuring it out. Man that sure felt good. Guess I'll just look at the game ...
by SolomonGrundy
Sat Dec 29, 2007 4:28 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

Well the computer is a Pentium D Dual Core with an Invidia 7900 GTX card. 2 gig of RAM.
by SolomonGrundy
Sat Dec 29, 2007 7:11 am
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

Hi Judge......reducing the detail level a notch??? How do I do that?
by SolomonGrundy
Sat Dec 29, 2007 7:10 am
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

Well I tried the disc at a buddy'd house and it works fine on his PC. I have no clue why it won't work for me.

Man this is frustrating!! I even tried installling the latest Java download.
by SolomonGrundy
Fri Dec 28, 2007 7:04 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

<t> Ok more info:<br/>
<br/>
1. When I click play, it usually does nothing at all. The only time it will bring me to the loading screen is if I rebbot the computer and then try to play the game.<br/>
<br/>
2. Did not put the disc in...same result. Waited for 10 minutes while still loading.<br ...
by SolomonGrundy
Fri Dec 28, 2007 5:39 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

Hi Firepower...any suggestions as to what I should do then? Could it be a bad disc? Anything else I could do to get ot working??
by SolomonGrundy
Fri Dec 28, 2007 4:28 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

Oh Man!! I'm not really sure how to do that...renaming the root path! Can you give me a simple walk through the process?
by SolomonGrundy
Fri Dec 28, 2007 4:25 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

<t> ok here are the steps:<br/>
<br/>
1. put disc into drive.<br/>
2. double left click the shortcut on desktop.<br/>
3. a screen pops up with a big "PLAY" at the top and other options below (manual, forum, etc).<br/>
4. left click "PLAY"......sometimes it will accept the click and proceed ...
by SolomonGrundy
Fri Dec 28, 2007 4:17 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

It doesn't give me the option to run as administrator when I right click.
by SolomonGrundy
Fri Dec 28, 2007 4:16 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

I've tried right click...nothing.

Hey Judge! My wife bought the game for me as a Christmas gift. I think she ordered it straight from matrix games (or their sales agent). It was a sealed box.
by SolomonGrundy
Fri Dec 28, 2007 4:12 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

RE: Help first time owner - please!!

My OS is Windows XP. I downloaded the patch and it still won't finish loading. I was able to pick the language and computer specs is asks of me but then at the red screen with Guderian to the far right, it just keeps on loading.
by SolomonGrundy
Fri Dec 28, 2007 2:42 pm
Forum: Tech Support
Topic: Help first time owner - please!!
Replies: 25
Views: 613

Help first time owner - please!!

<t> I hope someone can help me. I received Commander:Europe at War for Christmas and guess what...it doesn't work. I have the physical copy and it installed fine. However, when loading from the "Play" link, it simply loads indefinitely without stopping. I have a Pentium D dual core (3 GHz) and an ...
by SolomonGrundy
Fri Dec 28, 2007 7:59 am
Forum: Unofficial Tech Support By Gamers for Gamers
Topic: First time buyer needs help - please!
Replies: 2
Views: 157

First time buyer needs help - please!

<t> I hope someone can help me. I received Commander:Europe at War for Christmas and guess what...it doesn't work. I have the physical copy and it installed fine. However, when loading from the "Play" link, it simply loads indefinitely without stopping. I have a Pentium D dual core (3 GHz) and an ...

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