Search found 57 matches

by oran42
Tue Oct 24, 2023 1:39 pm
Forum: Tech Support
Topic: [FIXED] Map appears frozen?
Replies: 15
Views: 1512

Re: Map appears frozen?


I know this is late and you probably already got enough feedback but the update fixed my issue. Thanks


frozander, thank you for your follow up. It was helpful to get confirmation that the fix worked for you.

If anyone else has this issue despite the fixes that have gone into recent updates ...
by oran42
Wed Aug 30, 2023 8:43 pm
Forum: Tech Support
Topic: New Update Issue
Replies: 23
Views: 1470

Re: New Update Issue


I am having same problem with latest version 1.06.1328.9.

Upper area shows no GPU which might indicate that the game doesn't recognize my graphics card?


humi, thank you for your report. Can you please attach a screenshot of what you seeing where the upper area shows no GPU? Also, would it be ...
by oran42
Wed Aug 30, 2023 8:40 pm
Forum: Tech Support
Topic: New Update Issue
Replies: 23
Views: 1470

Re: New Update Issue


The World Map is not visible for any scenario. The Unit screen and the Message screen work, but the World is missing. In fact, the World is not seen when the program first comes on.


DWReese, thank you for this report. Can you please upload a dxdiag and, if you can locate the last exception log ...
by oran42
Wed Aug 30, 2023 2:55 pm
Forum: Tech Support
Topic: Lags when unit selected
Replies: 3
Views: 456

Re: Lags when unit selected


I have a very annoying problem - if I select any unit and switch time from pause (to any time speed) CMO goes to crazy lags. If unit unselected (or multiple units selected) - all works perfectly.
CMO version - 1328.8


JNR231, can you please try with this with the update that is now available on ...
by oran42
Wed Aug 30, 2023 2:18 pm
Forum: Tech Support
Topic: Custom Layer Transparency v.1.06 1328.8 Steam
Replies: 8
Views: 751

Re: Custom Layer Transparency v.1.06 1328.8 Steam

Nite92 wrote: Tue Aug 22, 2023 4:12 am I'm having a very similar issue with layers as well. This is my issue. My issue is with the latest Matrix version v1.06 1328.8. I've added a rar file with the layer files.
Nite92, thank you for your report and the layer files. Can you please also try with the latest update to Steam (1328.9)?
by oran42
Wed Aug 30, 2023 2:16 pm
Forum: Tech Support
Topic: Custom Layer Transparency v.1.06 1328.8 Steam
Replies: 8
Views: 751

Re: Custom Layer Transparency v.1.06 1328.8 Steam

ah2017 wrote: Wed Aug 09, 2023 7:30 pm
ah2017, can you please try with the latest update on Steam (1328.9) and let know if this improves for you?
by oran42
Wed Aug 30, 2023 2:14 pm
Forum: Tech Support
Topic: [RESOLVED][B1315.1] Stamen roads/cities layer not showing, even after game reinstall
Replies: 13
Views: 958

Re: [B1315.1] Stamen roads/cities layer not showing, even after game reinstall

laro wrote: Thu Aug 24, 2023 9:12 pmThank you.
laro, can you please try with the latest update on Steam (1328.9) and let me know if this has improved for you?
by oran42
Wed Aug 30, 2023 2:11 pm
Forum: Tech Support
Topic: [FIXED] Map appears frozen?
Replies: 15
Views: 1512

Re: Map appears frozen?

thryckz wrote: Fri Aug 11, 2023 11:48 am
frozander wrote: Fri Aug 18, 2023 8:29 pm

thryckz and frozander, can you please upgrade to the new update on Steam (1328.9) and let me know if you still have this issue or if it resolves with the update?
by oran42
Wed Aug 23, 2023 5:04 pm
Forum: Tech Support
Topic: [RESOLVED][B1315.1] Stamen roads/cities layer not showing, even after game reinstall
Replies: 13
Views: 958

Re: [B1315.1] Stamen roads/cities layer not showing, even after game reinstall


scr_shoot_map.jpgT
sc_sole_layer 1.png
sc_sole_layer_2.png


laro, thank you for the screenshots. They were helpful in replicating. An initial fix is in the pipeline. Disabling the Placenames layer when Stamen Roads & Cities layer is enabled in the View menu is a workaround that will help, though ...
by oran42
Tue Aug 22, 2023 12:32 pm
Forum: Tech Support
Topic: [FIXED] Map appears frozen?
Replies: 15
Views: 1512

Re: Map appears frozen?


Hey! I am having the same issue on Steam version, both in main branch and beta. I am on a laptop with a dedicated and integrated gpus. I also have a second monitor. I tried the "unplug other monitors" fix and it did work. Just wanted to let you guys know. It then froze again as soon as I plugged ...
by oran42
Fri Aug 18, 2023 8:57 pm
Forum: Tech Support
Topic: [Fixed] 1328.8 - Are block letters supposed to look like this?
Replies: 3
Views: 501

Re: 1328.8 - Are block letters supposed to look like this?

Shkval25 wrote: Wed Aug 16, 2023 3:19 am
oran42 wrote: Tue Aug 15, 2023 12:47 pm Thank you for this report, Shkval25. Are you talking specifically about the placename labels like AMMAN and AN-NAJAF?
Yes
A fix is in the pipeline that should improve the appearance of the placenames labels. Thank you for pointing it out.
by oran42
Wed Aug 16, 2023 10:43 pm
Forum: Tech Support
Topic: [FIXED] Map appears frozen?
Replies: 15
Views: 1512

Re: Map appears frozen?


Sure thing! I restarted Command with all but one monitor and the issue persists. I also want to note as I glossed over mentioning it before, that the legacy version does work for me as intended. So, I obviously don't know what's changed underneath the hood to transition to 64bit but could things ...
by oran42
Tue Aug 15, 2023 12:47 pm
Forum: Tech Support
Topic: [Fixed] 1328.8 - Are block letters supposed to look like this?
Replies: 3
Views: 501

Re: 1328.8 - Are block letters supposed to look like this?

Shkval25 wrote: Sat Aug 12, 2023 3:36 am It's like there's no antialiasing or the resolution has been downgraded somehow.
Thank you for this report, Shkval25. Are you talking specifically about the placename labels like AMMAN and AN-NAJAF?
by oran42
Fri Aug 11, 2023 5:28 pm
Forum: Tech Support
Topic: [FIXED] Map appears frozen?
Replies: 15
Views: 1512

Re: Map appears frozen?


I am afraid the issue persists after disabling all of the map layers :( '

As for the multiple GPU question. I only have one GPU but I have four monitors which would be why there's four entries. I can't imagine having enough room or the money for four 1080's haha.


Thank you for the additional ...
by oran42
Thu Aug 10, 2023 1:29 pm
Forum: Tech Support
Topic: [FIXED] Map appears frozen?
Replies: 15
Views: 1512

Re: Map appears frozen?


Sure thing! I've attached all the stuff you asked for and annotated everything just to clarify the issue that's being shown in the photo.


Thank you for following up. Do you have multiple GPUs (the dxdiag has four entries for NVIDIA GeForce GTX 1080)?

Also, do you get the frozen map if you ...
by oran42
Wed Aug 09, 2023 4:20 pm
Forum: Tech Support
Topic: Custom Layer Transparency v.1.06 1328.8 Steam
Replies: 8
Views: 751

Re: Custom Layer Transparency v.1.06 1328.8 Steam

ah2017 wrote: Tue Aug 08, 2023 6:20 pm Following update from v.1.05 1307.19 to v.1.06 1328.8 on Steam the transparency on custom layers now displays as black.
ah2017, thank you for this report. Would it be possible for you to attach your custom layer (png and pgw) files here?
by oran42
Wed Aug 09, 2023 2:34 pm
Forum: Tech Support
Topic: [FIXED] Map appears frozen?
Replies: 15
Views: 1512

Re: Map appears frozen?


However, in the current version of the game it would appear that the map is entirely frozen for me.


thryckz, thank you for reporting this. Is there anyway you attach a screenshot to this thread, preferable with the View menu selected and open? Also, an exception log and dxdiag would be useful ...
by oran42
Tue Aug 08, 2023 1:41 pm
Forum: Tech Support
Topic: [RESOLVED][B1315.1] Stamen roads/cities layer not showing, even after game reinstall
Replies: 13
Views: 958

Re: [B1315.1] Stamen roads/cities layer not showing, even after game reinstall


In 1328.7 it does not work. Sometimes I can see a few blurred tiles with it (unsure if this is due to them being loaded from cache).


laro, thank you for your follow up on this. If you get a chance, could you please take and upload a screenshot with the latest public beta of what you are seeing ...
by oran42
Wed Aug 02, 2023 2:13 pm
Forum: Tech Support
Topic: [NO REPRO] Totally Blank White Map
Replies: 8
Views: 776

Re: [NO REPRO] Totally Blank White Map

Mirek42 wrote: Mon Jul 24, 2023 4:55 pm Same issue here, blank (white) map area.
Thank you for the report and the exception log, Mirek42. I looked at the exception log and I see that you are running Windows 7. While running CMO v1.06+ in pre-Win10 is technically possible, we do not recommend or support this OS environment.
by oran42
Fri Jul 07, 2023 1:46 pm
Forum: Tech Support
Topic: [FIXED] Stem Beta 64x B1323.1 Test 1
Replies: 6
Views: 785

Re: Stem Beta 64x B1323.1 Test 1

FifthDomain, I want to follow up on the items I haven't previously addressed:


[2] Again with in Submarine Tutorials just playing, minimising the screen gave me this white screen which needed the game shut down to clear. Although i was able to save and resume from the same point so the menu ...

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