Screen Messes up upon loading

[cdbeck]

Hey,

Just downloaded, no problems with that, file seemed fine (about 161mb).

However, whenever I load the game the screen does not stay in "the middle" of the monitor. The initial movie does not load correctly either. Below is a Screenshot of what my game looks like upon loading.

Thanks,
SoM

[cdbeck]

Here is my DxDiag file, note attachment.

SoM

[Erik Rutins]

Wow, I can't say we've seen that before. Could you post a DxDiag? Also, just for the heck of it, try a reboot and see if that helps.

[Erik Rutins]

DxDiag looks fine. What's your desktop resolution? Do you have any unusual dpi or scaling set?

[cdbeck]

No unusual settings, that I know of. I use 1024x768, 90hz Refresh. I will change this and then check again, reboot had no effect.

I will then try a fresh DL and install on my other HD. Will report back.

SoM

[Erik Rutins]

Ok, I'll keep researching, hopefully Marshall will be able to stop in shortly and chime in as well.

[cdbeck]

Ok, here is what I tried.

Redownloaded and reinstalled on another Hard Drive - no change.

Redownloaded DirectX9 (said I was up-to-date) - no change.

Redownloaded nVidia drivers, uninstalled old drivers and installed new ones - no change.

Changed to numerous resolutions and refresh rates - no change.

I'm wondering if the key might be in the fact that the intro movie does not play. That seems highly odd to me. I will experiment more, as you research.

First time I had a glitch with a Matrix program! I guess we all get a run of bad luck, eh? Shame, cause this was the release I am most excited about! I have faith though, you all are pros.

SoM

[Erik Rutins]

Hm, have you tried deleting the intro video file to see if that makes any difference?

[cdbeck]

Have any idea what that file is called?

I switched off my anti-virus and Zonealarm to re-DL again and reinstall. Just making sure this was not accidentally corrupting things.

I also used the compatibility mode on the .exe, switching it to Windows ME/98 and putting it on the 640x480 setting and the "standard text" setting. Still no dice.

SoM

[cdbeck]

Oh Erik... here is something to try. Can you enter the "Grand Campaign" then save the game and upload it here. I can't get to the New Game button, but I can hit the load game button. I wonder if the problem persists past the loading screen.

SoM

[cdbeck]

Another brief idea. I had some issues with Crown of Glory regarding something like this, now that I remember.

It had something to do with the Indeo codec. Any way you can upload a new version of this codec or give me a place to DL one?

SoM

[ulver]

I fear I have the same issue:



My laptop is locked to 1400x900

[Erik Rutins]

Ok... let me see if I can get an Indeo Codec installer posted here to see if that helps.

[cdbeck]

Whew... well I am not alone, so that makes me feel a tiny bit better.

I did find a site that offered free Lignos Indeo Codec. The version number is 5.11. Is this the best up-to-date version?

SoM

[Erik Rutins]

Ok, please give this codec installer a try, let me know if it makes any difference or not.

[ulver]

I tried it. No help for me I'm afraid

[Erik Rutins]

Did the video play for you once you ran the codec installer? Or did it still not play and you still got the offset screen at the start?

[cdbeck]

No playback and no change in screen. No change at all.

SoM

[Erik Rutins]

Ok... I'm going to have to wait for Marshall to help out with this, I've sent him an e-mail.

[cdbeck]

Ok, I did get a change. I used this Indeo 5.11 installer below. Once I did this, I actually got the intro movie to load! However, the screen distortion remains the same.

SoM