Error loading Custom Mod campaigns

[OmegaMan1]

Hello, when I attempt to load one of the new user-created mod campaigns, I get the following pop-up error message:

This error occurs when I try to load a mod campaign both in single-player and PBEM mode. The original campaigns load without any problems. Any idea why this is happening?

[Hubert Cater]

This might be related to your Windows username and if it has any special unicode characters in it the game unfortunately has some issues with this and is unable to properly load customized campaigns. Currently the only workaround is to create a new user profile on Windows without any special unicode characters and then reinstall to that profile.

Then move over your MODs and/or the Community Pack to the user folder under this profile as well and then it should be able to load just fine after that.

The path to your Windows USER folder for the game is typically the following:

C:\Users\<username>\Documents\My Games\Strategic Command WWII - War In Europe

[OmegaMan1]

Hi Hubert, thanks for the info. Unfortunately, my username does not contain any special characters (it's simply "Dave"). I tried to do a fresh install and update under my wife's user name ("Cathy") and got the same error. Perhaps I am misunderstanding what "special" Unicode characters are?

[Hubert Cater]

No misunderstanding, I just guessed wrong as to what the error was. If you navigate to your USER folder, can you find the Fall Weiss II 9.1 campaign in your 'Campaigns' folder?

Hubert

[OmegaMan1]

Hi Hubert, yes I see it in my user folder. Here is a capture of what is in the folder:

[sPzAbt653]

Please double check your file path, compare it to post #15 here:
tm.asp?m=4300169

[OmegaMan1]

Hi sPzAbt653, I believe my file path is correct. Here is a screen capture:

[Hubert Cater]

Hi OmegaMan1,

It looks like you simply need to re-download and re-install the Community Pack with the latest version (it has been updated from the error you've posted above) from here and that should resolve the issue for you:

https://www.matrixgames.com/shoppingcar ... nglist.asp?

Hubert

[OmegaMan1]

Hi Hubert, thanks for the link. Unfortunately it doesn't lead me to any download, just an empty shopping cart. [&:]

[Hubert Cater]

Oops, I thought I could have saved you an extra click there, try this one instead and select the 'Get Now' button on the left hand side:

http://www.matrixgames.com/products/714 ... unity.Pack

[OmegaMan1]

Hi Hubert, that link worked, and the update fixed the problem! Thank you so much for your help and patience. Thank you for a truly awesome game! Best wishes, Dave. [&o]

[Hubert Cater]

Glad to hear it and my pleasure [:)]