[1.0.1.8] CTD - Zoom in

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firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

[1.0.1.8] CTD - Zoom in

Post by firemad »

I did a fast zoom to see a battle and I crashed to desktop.

Here the logs files.
Attachments
SessionLog.txt
(5.63 KiB) Downloaded 18 times
DW2_CrashDump 13-03-2022 10-56-31.txt
(3.09 KiB) Downloaded 32 times
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

I just had another CTD after zoom in to a battle.
Attachments
SessionLog.txt
(3.8 KiB) Downloaded 18 times
DW2_CrashDump 13-03-2022 18-06-46.txt
(3.26 KiB) Downloaded 18 times
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

More information from the event viewer:

Code: Select all

Application: DistantWorlds2.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: SharpDX.SharpDXException
   at SharpDX.Result.CheckError()
   at SharpDX.Direct3D11.DeviceContext.MapSubresource(SharpDX.Direct3D11.Resource, Int32, SharpDX.Direct3D11.MapMode, SharpDX.Direct3D11.MapFlags)
   at Xenko.Graphics.CommandList.MapSubresource(Xenko.Graphics.GraphicsResource, Int32, Xenko.Graphics.MapMode, Boolean, Int32, Int32)
   at Xenko.Graphics.Buffer.GetData(Xenko.Graphics.CommandList, Xenko.Graphics.Buffer, Xenko.Graphics.DataPointer)
   at Xenko.Graphics.Buffer.GetData[[System.Single, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Xenko.Graphics.CommandList, Xenko.Graphics.Buffer, Single[])
   at Xenko.Graphics.Buffer.GetData[[System.Single, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Xenko.Graphics.CommandList, Single[])
   at Xenko.Graphics.Buffer.GetData[[System.Single, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Xenko.Graphics.CommandList)
   at DistantWorlds.Types.ModelVertexData.GetVertexData(Xenko.Engine.Game, Xenko.Rendering.Mesh, Xenko.Core.Mathematics.Quaternion, Single, Xenko.Graphics.VertexPositionNormalTexture[] ByRef, Int32[] ByRef, Xenko.Core.Mathematics.Vector3 ByRef, Xenko.Core.Mathematics.Vector3 ByRef, Xenko.Core.Mathematics.Vector3 ByRef, Single ByRef)
   at DistantWorlds.Types.ModelVertexData.GetVertexData(Xenko.Engine.Game, Xenko.Graphics.GraphicsDevice, Xenko.Rendering.Mesh, Xenko.Core.Mathematics.Quaternion)
   at DistantWorlds.Types.ModelEffectHelper.ProcessModel(Xenko.Engine.Game, Xenko.Graphics.GraphicsDevice, Xenko.Rendering.Model, System.String, Boolean, Boolean)
   at DistantWorlds.Types.ModelEffectHelper.ObtainModel(Xenko.Core.Serialization.Contents.ContentManager, Xenko.Engine.Game, Xenko.Graphics.GraphicsDevice, System.String, Boolean, Boolean, DistantWorlds.Types.ModelVertexData ByRef)
   at DistantWorlds.Types.ModelEffectHelper.ObtainModelForDesign(Xenko.Core.Serialization.Contents.ContentManager, Xenko.Engine.Game, Xenko.Graphics.GraphicsDevice, DistantWorlds.Types.Design, DistantWorlds.Types.Galaxy, Single ByRef, Xenko.Core.Mathematics.Vector3 ByRef, Xenko.Core.Mathematics.Vector3 ByRef, Xenko.Core.Mathematics.Vector3 ByRef, Boolean[] ByRef, Int32[] ByRef)
   at DistantWorlds2.EffectHelper.GenerateGraphicsNode(DistantWorlds.Types.StellarObject, DistantWorlds.Types.Design, Boolean, DistantWorlds.Types.Galaxy, DistantWorlds.Types.Empire, DistantWorlds.Types.Orb, Int32, Int32, Single, DistantWorlds.Types.CameraInfo, Xenko.Engine.Scene, DistantWorlds.Types.SceneViewMode, DistantWorlds.Types.SceneRenderType, DistantWorlds2.DWGame, Xenko.Graphics.GraphicsDevice, Xenko.Core.Serialization.Contents.ContentManager, DistantWorlds.Types.Location)
   at DistantWorlds2.EffectHelper.GenerateGraphicsNode(DistantWorlds.Types.StellarObject, DistantWorlds.Types.Galaxy, DistantWorlds.Types.Empire, DistantWorlds.Types.Orb, Int32, Int32, Single, DistantWorlds.Types.CameraInfo, Xenko.Engine.Scene, DistantWorlds.Types.SceneViewMode, DistantWorlds.Types.SceneRenderType, DistantWorlds2.DWGame, Xenko.Graphics.GraphicsDevice, Xenko.Core.Serialization.Contents.ContentManager, DistantWorlds.Types.Location)
   at DistantWorlds2.ScaledRenderer.GenerateBackgroundScene(Xenko.Graphics.GraphicsDevice, DistantWorlds.Types.OrbType, DistantWorlds.Types.Race, DistantWorlds.Types.ShipRole, Boolean, System.Random)
   at DistantWorlds2.ScaledRenderer.GenerateBackgroundScene(Xenko.Graphics.GraphicsDevice)
   at DistantWorlds2.ScaledRenderer.CheckGenerateMenuBackgroundScene(DistantWorlds2.MenuRenderer, DistantWorlds2.MenuRenderer)
   at DistantWorlds2.DWGame.Update(Xenko.Games.GameTime)
   at Xenko.Games.GameBase.InitializeBeforeRun()
   at Xenko.Games.GamePlatform.OnInitCallback()
   at Xenko.Games.GameWindowWinforms.Run()
   at Xenko.Games.GameBase.Run(Xenko.Games.GameContext)
   at IiqwbdUCNrBurU9N7n.GbKK0hw48NowItiuWq.rIdo7QyUj(System.Object)
   at <PrivateImplementationDetails>{7847E0A2-488F-4223-8CB0-02A77633ADEB}.Main(System.String[])
Last edited by firemad on Fri Mar 18, 2022 1:58 pm, edited 1 time in total.
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

I crash when I zoom very fast in or very fast out with my mouse.

I changed my zoom speed in the game setting for 2.00 because I like it very fast.

Hope it's help.
slicksyster
Posts: 31
Joined: Mon Aug 31, 2020 2:48 am

Re: [1.0.1.8] CTD - Zoom in

Post by slicksyster »

I too have had several CTD after zooming using the mouse scroll wheel.
I tried turning off all sound as suggested in other threads, but it still crashes.

On startup, DW2 presents as a 2048x1536 upper left carve out of my 2560x1600 display.
I change the settings to display native 2560x1600 before loading a saved game.
Then after some time playing (20-30 minutes) it crashes as I make abrupt/rapid control inputs,
like zoom scrolling quickly, while typing wasd and space bar (pause), to change the map view.
Here's the data for the most recent:

I hope you figure this out soon! I was an avid DW1 player and look forward to continuing the fun with DW2.

which reminds me...
Please bring back the chaining commands feature of DW1 and also provide notifications for when a ship goes idle.
As a mostly manual player, it would streamline play greatly if I didn't have to continually check the explorer and construction ship screens for idle ships. As when the default explore system command gets interrupted by some baddie I have to avoid, I'd like to manually chain the path the explorer would take through a system. 8-)

Also a nice feature would be to provide specific remembered map views. perhaps using <ctl><shift><#> to assign and <shift><#> to recall. The closest I can get to that is to <ctl><#> a planet or starbase in the middle of the desired map view and then hit <insert> or <end> keys to get region or system view. Much easier to just remember the map location and zoom setting together in an assigned map view spec assigned to a hotkey. just an idea that would streamline play, at least for me. :idea: :mrgreen:
Attachments
SessionLog.txt
(5.44 KiB) Downloaded 16 times
DW2_error_event.txt
(760 Bytes) Downloaded 22 times
DW2_DxDiag_20220314.txt
(121.4 KiB) Downloaded 17 times
slicksyster
Posts: 31
Joined: Mon Aug 31, 2020 2:48 am

Re: [1.0.2.0] CTD - Zoom in

Post by slicksyster »

similar CTD running 1.0.2.0
Attachments
DW2_error_event.txt
(760 Bytes) Downloaded 24 times
DW2_DxDiag_20220316.txt
(121.4 KiB) Downloaded 22 times
SessionLog.txt
(27.16 KiB) Downloaded 17 times
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

I got one on 1.0.2.0.

I did a zoom on an independant colony planet that I just discovered on a brand new game.

No crash log but I got in the event viewer:

Code: Select all

Application: DistantWorlds2.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFB00000020
Attachments
SessionLog.txt
(18.22 KiB) Downloaded 14 times
slicksyster
Posts: 31
Joined: Mon Aug 31, 2020 2:48 am

Re: [1.0.2.1] CTD - Zoom in

Post by slicksyster »

CTD with pretty much same error report as previous versions 1.0.1.8 and 1.0.2.0,
now new and not so much improved in 1.0.2.1.

crashed while on 1x play, paused, scrolling in using mousewheel.
Attachments
DW2_DxDiag_20220319.txt
(121.45 KiB) Downloaded 19 times
DW2_error_event.txt
(760 Bytes) Downloaded 26 times
SessionLog.txt
(27.15 KiB) Downloaded 17 times
Nilma
Posts: 10
Joined: Wed Jan 27, 2021 6:10 am

Re: [1.0.1.8] CTD - Zoom in

Post by Nilma »

I've been getting this issue too, including 3 CTDs in 1.0.2.1. I turned lens flare to zero and haven't had the problem since... fingers crossed, this has solved it.
Flavar
Posts: 2
Joined: Sun Mar 20, 2022 9:57 am

Re: [1.0.1.8] CTD - Zoom in

Post by Flavar »

I had the same issues. Lets see if disabling those helps. Thank you.
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

Nilma wrote: Sun Mar 20, 2022 9:04 am I've been getting this issue too, including 3 CTDs in 1.0.2.1. I turned lens flare to zero and haven't had the problem since... fingers crossed, this has solved it.
Nice find. I'll try it!
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

I got something guys!

On my system on 1.0.2.1: If I reduce the flare lens to 0%. I crash automatically when I zoom from Galaxy to any Planet.

I mean every time now!

I need to find a way to put it back to 100% because I can't start the game now... it's always crashing :mrgreen:

Event viewer:

Code: Select all

Application: DistantWorlds2.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFDBA625B5B
I attached some logs.
Attachments
SessionLog.txt
(21.29 KiB) Downloaded 17 times
DW2_CrashDump 20-03-2022 11-55-40.txt
(3.3 KiB) Downloaded 24 times
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

Ok I found that I needed to restart my computer to fix the crash caused by the lens flare.

Anyways I found that I got an incredible FPS boost because of it. Civilian ship are better in the galaxy map.

If I zoom in everything is a lot smoother! :mrgreen:

I saw one minor hiccup and it's when the game changed the music to another track when I zoomed in or out.

I tried to turn off the music and guess what now I don't have any issues at all for Zoom In and Out.

Well I guess the dev will be happy that has a community we did some testing to find the problem.

I hope it will help dev to pinpoint the problem 8-)
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

Also the problem appear when the music is playing if you do a zoom out... not only when the music change the track. The music jump (I don't know how to explain) and the zoom out freeze a little and you can continu.
Nilma
Posts: 10
Joined: Wed Jan 27, 2021 6:10 am

Re: [1.0.1.8] CTD - Zoom in

Post by Nilma »

I'm glad it's working for you!

I have the music turned off, like I do in most games, so I don't know how much it effects zooming in and out, but maybe that makes a difference too?
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Erik Rutins
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Re: [1.0.1.8] CTD - Zoom in

Post by Erik Rutins »

firemad wrote: Sun Mar 20, 2022 4:22 pm Ok I found that I needed to restart my computer to fix the crash caused by the lens flare.
Anyways I found that I got an incredible FPS boost because of it. Civilian ship are better in the galaxy map.
If I zoom in everything is a lot smoother! :mrgreen:
I saw one minor hiccup and it's when the game changed the music to another track when I zoomed in or out.
I tried to turn off the music and guess what now I don't have any issues at all for Zoom In and Out.
Well I guess the dev will be happy that has a community we did some testing to find the problem.
I hope it will help dev to pinpoint the problem 8-)
Just read this. Can you confirm that if you turn the lens flare back on that your FPS drops and you begin to crash? Separately, with the lens flare off, but the music on, that you get crashes on zoom again?
Erik Rutins
CEO, Matrix Games LLC


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Erik Rutins
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Re: [1.0.1.8] CTD - Zoom in

Post by Erik Rutins »

firemad wrote: Sun Mar 20, 2022 4:22 pm I saw one minor hiccup and it's when the game changed the music to another track when I zoomed in or out.
I tried to turn off the music and guess what now I don't have any issues at all for Zoom In and Out.
Was there any crash log you could share for this music/zoom crash?
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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firemad
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Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

Erik Rutins wrote: Mon Mar 21, 2022 1:28 pm
firemad wrote: Sun Mar 20, 2022 4:22 pm I saw one minor hiccup and it's when the game changed the music to another track when I zoomed in or out.
I tried to turn off the music and guess what now I don't have any issues at all for Zoom In and Out.
Was there any crash log you could share for this music/zoom crash?
For this point the game doesn't crash and no I don't have any logs. I just heard the sound stopping or jumping but the game continue without any issues. It's like skipping a beat in the music but it happen only when I'm doing a zoom in or out and it isn't all the time just sometime but it is happening frequently. I will test with the latest patch 1.0.2.2 and I will let you know.
firemad
Posts: 97
Joined: Sun Mar 13, 2022 3:15 pm

Re: [1.0.1.8] CTD - Zoom in

Post by firemad »

Erik Rutins wrote: Mon Mar 21, 2022 1:27 pm
firemad wrote: Sun Mar 20, 2022 4:22 pm Ok I found that I needed to restart my computer to fix the crash caused by the lens flare.
Anyways I found that I got an incredible FPS boost because of it. Civilian ship are better in the galaxy map.
If I zoom in everything is a lot smoother! :mrgreen:
I saw one minor hiccup and it's when the game changed the music to another track when I zoomed in or out.
I tried to turn off the music and guess what now I don't have any issues at all for Zoom In and Out.
Well I guess the dev will be happy that has a community we did some testing to find the problem.
I hope it will help dev to pinpoint the problem 8-)
Just read this. Can you confirm that if you turn the lens flare back on that your FPS drops and you begin to crash? Separately, with the lens flare off, but the music on, that you get crashes on zoom again?
Patch 1.0.2.2 seem to have corrected my problem with lens flare and the music too. I tried both HDR and Standard and both settings in game work fine. I don't see any difference between HDR and SDR so I left on HDR because it's better for the visual of the game off course.

Great jobs for your team.

Zoom in and out seem also corrected. I can't report anymore this problem on my system.
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Erik Rutins
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Re: [1.0.1.8] CTD - Zoom in

Post by Erik Rutins »

For anyone else in this thread having crashes, please try 1.0.2.4
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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