Game Crashes When Viewing Battles Possible .NET Issue

[Erik Rutins]

Please can you come back to the forums @Erik, us users need to know you are still looking into these critical issues. I cannot play the game more than a few minutes right now and it has been like this since day 1. I have never before encountered a persistent bug like this triggered in exactly the same way, on a game old or new...

I have been here all along, but the feedback on all forums got beyond what I could both read and reply to. We also have all the duplicate logs we need for many of these issues and have been focusing on trying to figure out ways to duplicate them here and resolve them.

We are very aware that some customers still cannot play DW2 effectively on their systems. You all are absolutely at the top of our priority list and the reason we're releasing multiple updates per week, working long days and through the weekends are for you.

We're expecting to release 1.0.2.5 tomorrow with some more changes that we hope may help.

I'm also training some additional folks in the company today to help maintain a visible presence in the forum so that everyone knows we are still reading and paying attention.

Regards,

- Erik

[Tkins]

At first Erik was here talking with us all, but now he isn't around much and I have no idea the status of this bug or others....

I imagine he's pretty busy working through the issues trying to get the game stable. They are puttin in work for sure.

[blarglol]

Please can you come back to the forums @Erik, us users need to know you are still looking into these critical issues. I cannot play the game more than a few minutes right now and it has been like this since day 1. I have never before encountered a persistent bug like this triggered in exactly the same way, on a game old or new...

I have been here all along, but the feedback on all forums got beyond what I could both read and reply to. We also have all the duplicate logs we need for many of these issues and have been focusing on trying to figure out ways to duplicate them here and resolve them.

We are very aware that some customers still cannot play DW2 effectively on their systems. You all are absolutely at the top of our priority list and the reason we're releasing multiple updates per week, working long days and through the weekends are for you.

We're expecting to release 1.0.2.5 tomorrow with some more changes that we hope may help.

I'm also training some additional folks in the company today to help maintain a visible presence in the forum so that everyone knows we are still reading and paying attention.

Regards,

- Erik

Ok, thank you for replying Erik. I appreciate your response and look forward to seeing the 1.0.2.5 release. Thank you for the update on the issues. I look forward to speaking with these new people when they are ready. It is good to hear that this is still being worked on. I will keep attaching any logs that I can find.

[SirHoraceHarkness]

Ah, understood - two cards working in tandem. Does the HD 7800 fully support DirectX 11?

His gpu supports dx 11.1 not the newest dx 11.3 feature set. Afaik unless the gpu fully supports the 11.3 feature set it will have random issues in a modern dx11 based game using an up to date dx11 sdk.

[Tkins]

Has anyone tested this on . 2.6 ?

[Tkins]

I bit the bullet and tested myself. The game runs 40-60 FPS the whole time, but when I zoom into a battle it crashes to desktop. No log created.

I followed the instructions deleting the gamesettings files and such.

[blarglol]

Ah, understood - two cards working in tandem. Does the HD 7800 fully support DirectX 11?

His gpu supports dx 11.1 not the newest dx 11.3 feature set. Afaik unless the gpu fully supports the 11.3 feature set it will have random issues in a modern dx11 based game using an up to date dx11 sdk.

Ah, is that my issue, older DX11? I didn't know there were subdivisions to it.

Also I can say 1.0.2.6 has crashes on weapons impact. However, it is not all though. I watched a Vortikkar kill one of my explorers and there was no problem. When I got into a fight with pirates though, the moment their first projectile landed, crash. So it is whatever the pirates are shooting that is the problem.

And I did wipe the settings files and saves as instructed.

[SirHoraceHarkness]

Ah, understood - two cards working in tandem. Does the HD 7800 fully support DirectX 11?

His gpu supports dx 11.1 not the newest dx 11.3 feature set. Afaik unless the gpu fully supports the 11.3 feature set it will have random issues in a modern dx11 based game using an up to date dx11 sdk.

Ah, is that my issue, older DX11? I didn't know there were subdivisions to it.

Also I can say 1.0.2.6 has crashes on weapons impact. However, it is not all though. I watched a Vortikkar kill one of my explorers and there was no problem. When I got into a fight with pirates though, the moment their first projectile landed, crash. So it is whatever the pirates are shooting that is the problem.

And I did wipe the settings files and saves as instructed.

You might try some custom drivers that add in the missing features. Never hurts.

https://forums.guru3d.com/threads/3rd-p ... -1.436611/

[blarglol]

His gpu supports dx 11.1 not the newest dx 11.3 feature set. Afaik unless the gpu fully supports the 11.3 feature set it will have random issues in a modern dx11 based game using an up to date dx11 sdk.

Ah, is that my issue, older DX11? I didn't know there were subdivisions to it.

Also I can say 1.0.2.6 has crashes on weapons impact. However, it is not all though. I watched a Vortikkar kill one of my explorers and there was no problem. When I got into a fight with pirates though, the moment their first projectile landed, crash. So it is whatever the pirates are shooting that is the problem.

And I did wipe the settings files and saves as instructed.

You might try some custom drivers that add in the missing features. Never hurts.

https://forums.guru3d.com/threads/3rd-p ... -1.436611/

Thanks for the link. I looked at GPUZ and you're right, but it says: "DirectX Support: 12 (11_1)". Does this mean that hypothetically I would be better off running these on a Windows 10 system and trying DirectX 12, but by staying with Windows 7 I'm officially gimped from the latest DirectX 11?

[SirHoraceHarkness]

Thanks for the link. I looked at GPUZ and you're right, but it says: "DirectX Support: 12 (11_1)". Does this mean that hypothetically I would be better off running these on a Windows 10 system and trying DirectX 12, but by staying with Windows 7 I'm officially gimped from the latest DirectX 11?

Windows 10 is more stable for modern games than windows 7 so its an easy upgrade. As to dx levels all versions of windows that support dx11 are using the 11.3 api since dx is an ongoing evolution of various standards that are covered by the dx common name independent of the actual os its included in. The key is the hardware support since you can use an older gpu on the new dx api but it will only support games that don't exceed its dx feature level.

[IvanTheGod]

I'm on 1.0.4.8 and game crashes when I zoom into a battle. I have RX560 and Ryzen 3 1200. My drivers are all up to date. I tried both rendering options. There is not much else to do in the settings anyway. I have a save where pirates engage my ships and every time I zoom in the game crashes. Idk what else to provide

[Erik Rutins]

Have any of you tried this again with 1.0.5.3 beta?

[Erik Rutins]

Please try the new 1.0.6.2 beta update, especially this new game setting which we think may resolve the remaining crashes, especially battle crashes:

IMPORTANT NOTE: If you still experience crashes with 1.0.6.2 or later, especially crashes in battle, please try the new DXVK rendering option in the game settings. This can be found under "Rendering Mode", which can be switched from DirectX 11 to DXVK. This will likely resolve many issues caused by driver bugs or incompatibilities. If you try this setting and the game does not launch, please note the command line option in the changes below to switch back to DirectX 11.

[Athelas2211]

no help- Im at game 1.0.8.6 and it crashes same.
Tried those suggestions, no help.
Only one crash log, from one of first crashes, now it doesnt even create one anymore.
Im attaching.

[Athelas2211]

now after AMD new drivers install and deleting old gme setting files I managed to go through one shooting contest without cras. After I opened research, it crashed again (after finished research).

[Erik Rutins]

Please give the new 1.0.9.8 public beta update we just posted today a try in a new game.