[RESOLVED] Crash during mission and menu

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heinz1337
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Joined: Fri Nov 17, 2023 6:07 pm

[RESOLVED] Crash during mission and menu

Post by heinz1337 »

Hi, my game have started acting up since around 1.06. In the begining i just w8 for it to be helped by new updates but the problem is still here.

The problem show after a time, either in mission but somtime even during start up in the first menu. I would say bigger mission make it show up faster but as I said it happen even without starting a mission.

Game Version 1.06.1328.18
Windows 10 Version 10.0.19045 Build 19045
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blu3s
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Re: Crash during mission and menu

Post by blu3s »

Hello heinz1337,

Could you upload the ExceptionLog file from that error. This is located under Command current installation (if you are playing through steam, should be in: C:\Program Files (x86)\Steam\steamapps\common\Command - Modern Operations\Logs if not, in the default path is C:\Program Files (x86)\Command - Modern Operations\Logs)
heinz1337
Posts: 5
Joined: Fri Nov 17, 2023 6:07 pm

Re: Crash during mission and menu

Post by heinz1337 »

Both from crashes
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ExceptionLog_2024_03_01.txt
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ExceptionLog_2024_04_20.txt
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Nikel
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Joined: Tue Mar 24, 2009 10:51 am

Re: Crash during mission and menu

Post by Nikel »

The exception logs provide more information if you check the box “Log debug information to file” in General options/General dialog window.

Do that, restart the game, run until crash, then go to the new exception log created and post it.
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blu3s
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Re: Crash during mission and menu

Post by blu3s »

Nikel wrote: Tue Apr 23, 2024 6:44 am The exception logs provide more information if you check the box “Log debug information to file” in General options/General dialog window.

Do that, restart the game, run until crash, then go to the new exception log created and post it.
+1

Also, to provide screenshots, you can use a tool called Snipping Tool that makes it easy to read the screen, just type in the Windows Menu Snipping and it appears.

Thank you
heinz1337
Posts: 5
Joined: Fri Nov 17, 2023 6:07 pm

Re: Crash during mission and menu

Post by heinz1337 »

Took alot longer then it normally does to crash
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Nikel
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Re: Crash during mission and menu

Post by Nikel »

According to the new log, the game is suggesting to disable nVidia share.


Image
heinz1337
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Re: Crash during mission and menu

Post by heinz1337 »

Still same problem
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ExceptionLog_2024_04_27.txt
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Nikel
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Re: Crash during mission and menu

Post by Nikel »

I guess there are 2 problems.

The NVidia share part of the exception has disappeared, the rest indicates you to post any autosave before the crash happens.

Do you have any autosave?
Dimitris
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Re: Crash during mission and menu

Post by Dimitris »

Something else running in your machine is interfering with the rendering loop.

Can you make sure that nothing, absolutely NOTHING else (except for your AV) is running ?

Do you know how to kill processes through Task Manager ?
Dimitris
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Re: Crash during mission and menu

Post by Dimitris »

Also, if this is on Steam:
* Are Steam overlays disabled for Command?
* Is Direct-Write disabled on the Steam client?
heinz1337
Posts: 5
Joined: Fri Nov 17, 2023 6:07 pm

Re: Crash during mission and menu

Post by heinz1337 »

Seems like ending Navidia, remove all other things like steam overlays and most important play as admin solved the problem. Admin or Navidia alone did not work but toghter it has worked the last days. But this problem started around last november so its somthing that is wrong in the game
thewood1
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Location: Boston

Re: Crash during mission and menu

Post by thewood1 »

Playing as admin is the most important part.
Dimitris
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Re: Crash during mission and menu

Post by Dimitris »

heinz1337 wrote: Sun Apr 28, 2024 10:36 am But this problem started around last november so its somthing that is wrong in the game
Or it simply means that the interfering software was "updated" and got more aggressive since last November.
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