Fatal error 772

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Marc von Martial
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RE: Fatal error 772

Post by Marc von Martial »

"772" error problem on WinME and Win98 is located. We will have a fix for the few customers (not all WinMe and Win98 systems suffer from this) facing this soon. The download version to be released later this week will not have this problem anymore.
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Splinterhead
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RE: Fatal error 772

Post by Splinterhead »

Thank You.[:)]
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Duderonomy
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Location: Wisconsin

RE: Fatal error 772

Post by Duderonomy »

I just completed the DD and install, which seemed to go smoothly. Unfortunately I am getting the Fatal Error 772 message on the loading screen. I tried turning down sound hardware acceleration, and renaming the sound folder, to no avail.

Windows ME
Atlhon 1.1 ghz
256mb RAM
Geforce2 64mb
SBLive!
DirectX 9.0b

Based on the preceeding messages concerning this problem I was under the impression it would be fixed in the DD version. Any help/fix would be greatly appreciated!
stinger5050
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Location: Rochester NY

RE: Fatal error 772

Post by stinger5050 »

the same problem here
benway9
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RE: Fatal error 772

Post by benway9 »

same here: fatal error 772
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Erik Rutins
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RE: Fatal error 772

Post by Erik Rutins »

Guys,

The fix we implemented fixed it on the computer we had here that could duplicate it. We spoke with the installer/serial number vendor and they concurred. When it appeared fixed, we went with the release. Obviously, there are still some instances where the fix was not good enough. This is extremely dissappointing for us, just as it is for you. We're working on a fix now, if we can't find the exact cause we're pretty sure of a "brute force" approach that we can have online later tonight (hopefully) without going back to the installer folks.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Duderonomy
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Location: Wisconsin

RE: Fatal error 772

Post by Duderonomy »

Thanks for the prompt response. I guess I'll play Starshatter for a bit and check back later [:D]
stinger5050
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Location: Rochester NY

RE: Fatal error 772

Post by stinger5050 »

Thank You, its great to know that you trying to work on it. I know you will come threw in a timely manner with a fix.
daump
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RE: Fatal error 772

Post by daump »

Just fininshed download on a W98SE and still getting Fatal Error 772, will try to disable sound next.
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seydlitz_slith
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RE: Fatal error 772

Post by seydlitz_slith »

I have the same problem as the others on this thread. 772 error.

I just emailed support my DXDIAG files. My system passed all tests.
Reenaming the sound directory also did nothing.

I am running WinME
1.0 gig Athalon with 512Mb memory
Nvidia GeForce 3 Ti4200 video
Hercules Fortissimo II soundcard
DX 9.0b

Hopefully your fix, brute force or otherwise, will be able to get me playing for the weekend.
Thx,
Don
Johnus
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RE: Fatal error 772

Post by Johnus »

Same here: Fatal error 772. Windows Me.
Damien Thorn
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RE: Fatal error 772

Post by Damien Thorn »

I'm part of the fatal error 772 crowd too. [:(]

We need a crying 'smily icon'.
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Bombur
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RE: Fatal error 772

Post by Bombur »

I had a 772 fatal error too....
Pandemic
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Joined: Fri Jul 02, 2004 9:35 am

RE: Fatal error 772

Post by Pandemic »

I also get the 772 error (DD)

Windows ME
Atlhon 1.2 ghz
512mb RAM
Geforce4 128mb
SBLive!
DirectX 9.0b
Cavalier
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RE: Fatal error 772

Post by Cavalier »

Same problem. Running ME
home built 2.6 Asus MB 512 ram
SB live
GEForce FX5950 SE

(before anyone says anything..yes I know I need to update my sound system [:)])
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Erik Rutins
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RE: Fatal error 772

Post by Erik Rutins »

Just want to keep you all in the loop, we are working on this, it's our top priority and we're hoping to fix it today for those that are affected.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
soeren01
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Location: Bayern

RE: Fatal error 772

Post by soeren01 »

ORIGINAL: Erik Rutins

Just want to keep you all in the loop, we are working on this, it's our top priority and we're hoping to fix it today for those that are affected.

Regards,

- Erik


THX[8D]
soeren01, formerly known as Soeren
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dr. smith
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Location: lost in space

RE: Fatal error 772

Post by dr. smith »

[&o]
Thanks for y'all's prompt work, I got it also, soon as screen comes up with Organizing Your Files!. However, my wonderful spousal unit has an XP machine, freshly uncrated, that runs it fine.

My details:
ME (4.90, Build 3000)
Dell XPS 1000
Intel BIOS
Intel Pentium 3 ~1 GHz
256MB RAM
Direct X 9.0

Wife's machine
XP Pro (5.1 Build 2600)
Dell Dimension XPS Gen 2
Phoenix ROM BIOS PLUS Version 1.10 A04
Intel Pentium 4 3.2 GHz
1022 MB RAM
Direct X 9.0b
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Subchaser
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RE: Fatal error 772

Post by Subchaser »

Fatal error 772 [:(]

Hope you guys will fix it soon

Thanks
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Pandemic
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RE: Fatal error 772

Post by Pandemic »

Yeah thats something we can all rely on - they will fix this as a priority. Theres not many companies who even bother to in the first place. Paradox does as well but I used to work for a couple of really big name games companies as a tester and their attitude after a game was released was and still is shocking.
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