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by Helpless
Thu Nov 04, 2021 6:06 am
Forum: Gary Grigsby's War in the East 2
Topic: Do BETAs run slower?
Replies: 2
Views: 198

RE: Do BETAs run slower?

Betas shouldn't run any slower than official versions.
by Helpless
Mon Sep 13, 2021 11:31 am
Forum: Tech Support
Topic: CTD- Hard to Trace
Replies: 11
Views: 421

RE: CTD- Hard to Trace

<t> I've checked dump files provided. It is crashing in igdumdim32.dll module which seems to be Intel's video driver. <br/>
<br/>
Unfortunately I don't think it could be addressed in the game code. The only recommendation would be to check newer video driver. <br/>
<br/>
ERROR_CODE: (NTSTATUS ...
by Helpless
Thu Sep 09, 2021 1:32 pm
Forum: Tech Support
Topic: Recon aircraft 2x?
Replies: 1
Views: 152

RE: Recon aircraft 2x?

Recon battle reports consist of multiple actual raids for the particular day.
by Helpless
Sat Jul 31, 2021 2:25 pm
Forum: Tech Support
Topic: 1.01.02 beta MP CTD
Replies: 9
Views: 383

RE: 1.01.02 beta MP CTD

Thanks. What is the version of the game (exe) for this dump file?
by Helpless
Thu Jul 29, 2021 5:45 pm
Forum: Tech Support
Topic: Save multiplayer game + lose internet = crash
Replies: 3
Views: 157

RE: Save multiplayer game + lose internet = crash

Should be fixed in next patch:

"Game wrongly wipes all data when MP game save to server is failed"
by Helpless
Thu Jul 29, 2021 5:37 pm
Forum: Tech Support
Topic: 1.01.02 beta MP CTD
Replies: 9
Views: 383

RE: 1.01.02 beta MP CTD

Do you have a crash dump file (WarInTheEast.exe.<id>.dmp) in C:\Users\<user name>\AppData\Local\CrashDumps?
by Helpless
Fri Jul 23, 2021 7:29 pm
Forum: Gary Grigsby's War in the East 2
Topic: New v01.01.02 Public Beta Available
Replies: 25
Views: 1634

RE: New v01.01.02 Public Beta Available

But I do find the right panel, and it leader pictures on HQ's, slightly too small at 125% scaling.

Right panel scaling is in the works.
by Helpless
Thu Jun 17, 2021 5:48 am
Forum: Gary Grigsby's War in the East 2
Topic: You ALMOST had it perfect - 2 displays
Replies: 19
Views: 746

RE: You ALMOST had it perfect - 2 displays

Mark, I'll take a look at it next week when I get back from the trip. Thanks.
by Helpless
Thu Jun 17, 2021 4:57 am
Forum: Gary Grigsby's War in the East 2
Topic: You ALMOST had it perfect - 2 displays
Replies: 19
Views: 746

RE: You ALMOST had it perfect - 2 displays

I'd wish to implement map mouse dragging, but it would conflicts with many existing map click handlers.

You can alt-tab between apps (game/manual). Map screen scrolling is inactive when app is not on foreground.
by Helpless
Tue Jun 15, 2021 6:30 am
Forum: Gary Grigsby's War in the East 2
Topic: Event moved.
Replies: 2
Views: 255

RE: Event moved.

These are recurring events. Unfortunately it doesn't leave a track on previous occurrences.
by Helpless
Fri Apr 23, 2021 1:14 pm
Forum: Gary Grigsby's War in the East 2
Topic: Ready for refund
Replies: 32
Views: 937

RE: Ready for refund

<r> <QUOTE><s>[quote]</s>
See my screenshots in this thread and see what you think.
<e>[/quote]</e></QUOTE>
<br/>
They are perfectly crisp and clear on my screen.<br/>

<QUOTE><s>[quote]</s>Also I am definitely not the only one with this issue.<e>[/quote]</e></QUOTE>
<br/>
So far you are the ...
by Helpless
Fri Apr 23, 2021 1:13 pm
Forum: Tech Support
Topic: Instructions for Users with 4k / High DPI issues
Replies: 78
Views: 11512

RE: New Test Hotfix for 4k / High DPI issues

I thought I was clear in my post above

No, it is not clear. Page has more than one setting.




by Helpless
Fri Apr 23, 2021 12:43 pm
Forum: Tech Support
Topic: Instructions for Users with 4k / High DPI issues
Replies: 78
Views: 11512

RE: New Test Hotfix for 4k / High DPI issues

<r> Can you post your DPI override properties of exe?<br/>
<br/>
<IMG src="https://www.matrixgames.com/forums/upfiles/13846/0D013574B8CC4B28A3C61C286595A926.jpg"><s>[img]</s><URL url="https://www.matrixgames.com/forums/upfiles/13846/0D013574B8CC4B28A3C61C286595A926.jpg"><LINK_TEXT text="https ...
by Helpless
Fri Apr 23, 2021 4:46 am
Forum: Gary Grigsby's War in the East 2
Topic: Microfonts just too small
Replies: 8
Views: 371

RE: Microfonts just too small

Is there any way to get the large font size back?

Yes. https://www.matrixgames.com/forums/tm.asp?m=4991284
by Helpless
Tue Apr 20, 2021 5:21 am
Forum: Tech Support
Topic: WitE 2 in UHD ?
Replies: 5
Views: 185

RE: WitE 2 in UHD ?

<r>
<QUOTE><s>[quote]</s>ORIGINAL: Gloo<br/>
<br/>
I'm wondering if someone attempted to play this game in UHD (3440x1440) and can give a feedback about his/her experience ? I'm not playing at such a resolution myself but someone's asking the question on the French website I'm working for, so ...
by Helpless
Sat Apr 17, 2021 8:56 am
Forum: Tech Support
Topic: game shutting down
Replies: 13
Views: 503

RE: game shutting down

<r> Based on the crash signature form dxdiag, crash happens in Intel video driver - igdumdim32.dll. It must be some compatibility issue of Intel driver and DX9 <br/>
<br/>
Ex: <br/>
<br/>
Problem signature:<br/>
P1: WarInTheEast2.exe<br/>
P2: 1.0.0.7<br/>
P3: 606b6c06<br/>
<B><s>[b]</s>P4 ...
by Helpless
Fri Apr 16, 2021 5:13 pm
Forum: Tech Support
Topic: Crash and Bugs in Airgroups Assignment
Replies: 3
Views: 174

RE: Crash and Bugs in Airgroups Assignment

<r> <QUOTE><s>[quote]</s>it is spring 42 and Luftflotte 2 is still around in a weird way. I can assign new airgroups from reserve - for example when i choose Fliegerfuehrer Sued in Mogilev Air base i can bring back Luftflotte 2. But cant assign any existing airgroups to luftflotte 2`.<br/>
<br ...
by Helpless
Fri Apr 16, 2021 5:08 pm
Forum: Tech Support
Topic: Crash and Bugs in Airgroups Assignment
Replies: 3
Views: 174

RE: Crash and Bugs in Airgroups Assignment

<r> <QUOTE><s>[quote]</s>Crash:<br/>
<br/>
When i want to Assign JG51 to Fliegerkorps VIII, game crashes.
<e>[/quote]</e></QUOTE>
<br/>
Thanks for the report. I was able to replicate a crash. Currently FK is out of the chain and game doesn't make correct inclusion when you try to attach low ...
by Helpless
Fri Apr 16, 2021 4:12 pm
Forum: Tech Support
Topic: game shutting down
Replies: 13
Views: 503

RE: game shutting down

<r> There is a "click here to upload" link at the bottom when you create new forum message. <br/>
<br/>
Files has to be of certain extension - "gif/txt/jpg/png/zip are supported"<br/>
<br/>
<IMG src="https://www.matrixgames.com/forums/upfiles/13846/FEF5324351714D83B5AEE83630EBD346.jpg"><s>[img ...
by Helpless
Fri Apr 16, 2021 1:30 pm
Forum: Tech Support
Topic: game shutting down
Replies: 13
Views: 503

RE: game shutting down

<r> Could you please post a DxDiag per the info here:<br/>
<br/>
<URL url="https://www.matrixgames.com/forums/tm.asp?m=4987555">https://www.matrixgames.com/forums/tm.asp?m=4987555</URL><br/>
<br/>
Could you also please post any crash dump files. Can you check if you have a crash dump file named ...

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